Tonya Sawyer
Miami,FL
Summary
Dynamic and detail-oriented Hair Stylist with a proven track record excelling in client consultations and advanced hair styling techniques. Renowned for building strong client relationships and achieving outstanding client retention through exceptional service and communication skills. A highly motivated self-starter committed to continuous education and sanitation practices.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hair Stylist
Tai Lorenz Cuts
Miami Beach, FL
10.2024 - 01.2026
- Provided personalized consultations to determine client preferences and styling needs.
- Executed various cutting, coloring, and styling techniques to achieve desired results.
- Maintained cleanliness and organization of workstations for optimal efficiency.
- Assisted clients with product selection, enhancing overall service experience.
- Developed strong client relationships through effective communication and follow-ups.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Security Officer Supervisor
S1 Security Services
Miami, FL
03.2021 - 06.2025
- Supervised daily security operations to ensure compliance with safety protocols and company policies.
- Trained and mentored junior security officers, enhancing team performance and operational efficiency.
- Developed incident response strategies, minimizing risks and improving safety outcomes across facilities.
- Coordinated with law enforcement agencies during emergency situations, ensuring swift resolution of incidents.
- Conducted regular security audits and assessments, identifying vulnerabilities and implementing corrective actions.
- Implemented training programs focused on conflict resolution and de-escalation techniques for staff development.
- Analyzed incident reports to identify trends, informing strategic decisions for future security enhancements.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Implemented access control systems, effectively preventing unauthorized entry into restricted areas of the facility.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Officer
Ramco Security
Daytona Beach, FL
08.2019 - 01.2021
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter suspicious activities and maintain peace.
- Responded promptly to alarms, incidents, and emergencies, coordinating with local authorities.
- Trained new security staff on protocols, procedures, and emergency response tactics.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
Cosmetology License - Cosmetology
International Academy of Hair Design
Daytona Beach, FL12.2023
High School Diploma -
D.A Dorsey Technical College
Miami, FL12.2014
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Customer consultation
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- State licensed cosmetologist
- Hair extensions
- Strong leader
- Natural hair care
- Customer education
- Outstanding client retention
- Sanitation practices
- Continuing education
- Business management
- Eyebrow shaping
- Social skills
- Wig and hairpiece styling
- Customer consulting
- Props handling
- Detail-oriented
- Emergency response
- Access control
Certification
Unarmed “Class D” Security Officer
Cosmetology License
Timeline
Hair Stylist
Tai Lorenz Cuts
10.2024 - 01.2026
Security Officer Supervisor
S1 Security Services
03.2021 - 06.2025
Security Officer
Ramco Security
08.2019 - 01.2021
Cosmetology License - Cosmetology
International Academy of Hair Design
High School Diploma -
D.A Dorsey Technical College