Tonya Summey
Winston -salem,NC
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Protocol Specialist
Atrium Health Wake Forest Baptist Health
12.2021 - Current
- Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and inputted information into a database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
Pathology Lab Assistant
Atrium Health Wake Forest Baptist Health
09.2016 - 11.2021
- Provided technical guidance and training to laboratory staff.
- Performed high-complexity testing by preparing specimens for analysis and maintaining assay quality.
- Prioritized work assigned, maintained accurate records of work performed, and initiated corrective action in case of defective records or inadequate care plans.
- Gathered laboratory samples, monitored fluids, and read test results to make accurate care decisions.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Troubleshoot problems with equipment and recalibrated devices or brought serious concerns to the supervisor for handling.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
Clinical Laboratory Assistant
Atrium Health Wake Forest Baptist Health
06.2012 - 11.2016
- Facility to operational quality and efficiency via instrument calibration, application of quality controls, and implementation of maintenance functions.
- Reduced test turnaround time via strategic multitasking.
- Supported operations across the Hematology, Urinalysis, Chemistry, and Microbiology departments.
- Monitored and replenished reagents and tools to support smooth workflow while eliminating delays.
- Used correct formulas and procedures to prepare solutions and reagents for testing needs.
Sleep Technician
Sleep Center
06.2010 - 01.2012
- Maintained accurate patient charts and medical records.
- Monitored patient vital signs, lab results, and other indicators of health.
- Administered medications and treatments according to physician orders.
- Called patients post-procedure to inquire about status, recovery and questions.
- Performed diagnostic tests and reported results to healthcare providers.
- Educated patients and caregivers on proper ways to use breathing apparatuses at home.
- Cared for patients by providing personal assistance and ambulation.
Education
Master of Advanced Study - Project Management
Wake Forest University
Winston-salem, NC2023
Bachelor of Science - Therapeutic Recreation
Winston Salem State University
Winston-Salem, NC05.1991
High School Diploma -
West Charlotte High School
Charlotte, NC08.1986
Skills
- Cross-Cultural Communication
- Project Coordination
- International Protocol
- Event Management
Timeline
Protocol Specialist
Atrium Health Wake Forest Baptist Health
12.2021 - Current
Pathology Lab Assistant
Atrium Health Wake Forest Baptist Health
09.2016 - 11.2021
Clinical Laboratory Assistant
Atrium Health Wake Forest Baptist Health
06.2012 - 11.2016
Sleep Technician
Sleep Center
06.2010 - 01.2012
Master of Advanced Study - Project Management
Wake Forest University
Bachelor of Science - Therapeutic Recreation
Winston Salem State University
High School Diploma -
West Charlotte High School
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