Tonya Whitaker
Snyder,United States
Summary
Organized and dependable worker that is successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Shelter Worker
Gateway Family Services
Snyder, TX
07.2024 - 08.2025
- Provided emotional support and crisis intervention for individuals in shelter environment.
- Assisted clients in accessing community resources and services for basic needs.
- Collaborated with team members to ensure safe and clean living conditions for residents.
- Documented client interactions and medication.
PSE Clerk
USPS
Snyder, TX
07.2021 - 05.2022
- Processed incoming and outgoing mail, ensuring timely delivery and adherence to postal regulations.
- Operated sorting machinery, optimizing workflow efficiency in package handling.
- Assisted customers with inquiries, providing accurate information and enhancing service quality.
- Maintained accurate records of mail transactions, ensuring compliance with USPS standards.
Employer Relations Specialist
Texas Workforce Solutions
Snyder, TX
08.2017 - 07.2021
- Developed and maintained relationships with employers to enhance workforce development initiatives.
- Conducted employer needs assessments to identify hiring trends and skill gaps.
- Facilitated workshops and training sessions for employers on workforce solutions and resources.
- Collaborated with local businesses to create tailored recruitment strategies and programs.
- Provided strategic guidance on labor market data to support employer decision-making.
- Developed comprehensive employer relations strategies, resulting in increased job placement rates for program participants.
Education
Accounting
South Plains College
Levelland, TXBusiness
New Mexico Junior College
Hobbs, NMSkills
- Cross-cultural sensitivity
- Boundaries maintenance
- Self-care practices
- Professionalism and ethics
- Client advocacy
- De-escalation techniques
- Record keeping
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Public relations
Timeline
Shelter Worker
Gateway Family Services
07.2024 - 08.2025
PSE Clerk
USPS
07.2021 - 05.2022
Employer Relations Specialist
Texas Workforce Solutions
08.2017 - 07.2021
Accounting
South Plains College
Business
New Mexico Junior College