Tonya White
Chicago,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Community Health Worker
Oak Street Health
10.2023 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
Welcome Coordinator
Oak Street Health
01.2022 - 10.2023
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized assistance.
- Streamlined check-in processes for increased efficiency and reduced wait times.
- Supported sales efforts by providing prospective clients with information about the facility''s offerings and accommodations.
Referral Coordinator
Friend Family Health Center
09.2019 - 01.2022
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
Education
Associate of Science - Business
Chicago State University
Chicago, IL06-2017
Skills
- Organized and detail-oriented
- Team assignments
- Community-based resources
- Public outreach
Timeline
Community Health Worker
Oak Street Health
10.2023 - Current
Welcome Coordinator
Oak Street Health
01.2022 - 10.2023
Referral Coordinator
Friend Family Health Center
09.2019 - 01.2022
Associate of Science - Business
Chicago State University
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