Tonya Williams
Houston,TX
Summary
Proactive Warehouse Supervisor with extensive experience in managing warehouse operations, including shipping, receiving, and inventory control. Skilled in team leadership, safety compliance, and process optimization, ensuring high levels of accuracy and efficiency. Adept at cross-departmental collaboration and enhancing operational productivity.
Overview
13
13
years of professional experience
Work History
Warehouse Supervisor/Assistant Branch Manager
Brunswick
Houston, TX
09.2017 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Managed merchandise inventory transactions.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Handled day-to-day shipping and receiving overseeing more than 1500 packages per day.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Enforced team adherence to safety regulations and protocols.
- Resolved conflicts between team members and addressed complaints or grievances.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
Operations Assistant/Forklift Operator
Exel
Houston, TX
12.2012 - 04.2014
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Collaborated with cross-functional teams to achieve project goals within specified timelines.
Data Entry Clerk/Forklift Operator
PTG
Houston, TX
11.2011 - 06.2012
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Education
No Degree - Business Management
Lonestar College
Houston, TXSkills
- Warehouse Operations
- Warehouse Organization
- Loading and unloading
- Warehouse Safety
- Shipping and receiving
- Order picking and processing
- Staff Management
- Quality Checks
- Warehouse Logistics
- Stock counts
- Operations Management
- Stock audits
- Operational Reporting
- Logistics
- Forklift Operations
- Order pulling
- Staff Training
- Quality Control
- Order Management
- Quality Assurance
- Report Preparation
- Employee Motivation
- OSHA Compliance
- OSHA Regulations
- Performance Improvement
- Assembly and production
- Policy Enforcement
- Inventory Management
- Problem-Solving
- Staff Supervision
- Order Fulfillment
- Continuous Improvement
- Skilled in JDA, WMOS, SAP
- Team Building and Leadership
- Customer care
- Mentoring and training
- Hiring and Training
- Documentation
- Safety Coordinator
Timeline
Warehouse Supervisor/Assistant Branch Manager
Brunswick
09.2017 - Current
Operations Assistant/Forklift Operator
Exel
12.2012 - 04.2014
Data Entry Clerk/Forklift Operator
PTG
11.2011 - 06.2012
No Degree - Business Management
Lonestar College