To further my future career as an IT Network/Systems Administrator and later a Network Administrator/System Securities. I am always focused on the task at hand, ambitious, and selfmotivated. In addition, I am always fair minded.
Overview
17
17
years of professional experience
Work History
EDAS Tier Help desk
K-Force Systems Inc
Huntsville, AL
10.2025 - 01.2026
Employed as a Tier 3 Help desk Agent for the FBI ITAS EDAS Team where I was supporting the FBI GMA application with support and troubleshooting and communication to the GMA development team of issues that needed coding updates, patches and network issues.
SharePoint Administrator/ Developer
Exeter Government Services
Huntsville, AL
12.2019 - 09.2025
Employed as a SharePoint Administrator/ Developer for the ACC G6 in Redstone Arsenal in Huntsville, AL providing as the main POC for the ACC G6 SharePoint team to the rest of the users/Content Managers for ACC’s SharePoint sites throughout the ACC footprint, troubleshooting issues and providing solutions that are presently available for SharePoint 2013 as well as some level 1 HTML and JavaScript writing, permissions granting for SharePoint site/library/folder access as well as working alongside the Tier 2 Development and Graphical teams to create new products as requested.
Have worked with updating systems from 2013 to 2016 and Sharepoint Online, ShareGate migration tools and currently Microsoft PowerPlatform and Dataverse tools and tables.
ADPE Technician/Lead/Systems Administrator
Vectrus Systems Inc.
Camp Buehring, Kuwait
11.2015 - 12.2019
Employed as an ADPE Technician/Lead/Systems Administrator for the 519th Signal Company in Camp Buehring, Kuwait; working on the re-imaging of machines for Strategic NIPR and SIPR enclaves and network and hardware troubleshooting for machines and networks.
Promoted to Systems Administrator for Camp Buehring in June 2017 where duties included monitoring of Windows 2012 R2 servers for NIPR and SIPR clients, DHCP, NPS, and Printer servers via VMware and Remote Desktop; adding new MAB devices and updating user roles through Active Directory and system hardening of new devices (STIG) as they are added to network servers.
More recent projects involve implementing services for new 2016 servers being created for the Camp Buehring environment and migration to the newer servers, helping to maintain Network Policy baselines for Brocade and Cisco Network backbone routers and switches for the NIPR and SIPR Networks, using ACAS to scan for patches, vulnerabilities, and updates needed for network devices and using Remedy 8.4 for creation and monitoring of incidents.
Microwave Systems Operator and Maintainer
Alabama Army National Guard
06.2009 - 06.2016
Employed as a Microwave Systems Operator and Maintainer during Operation Enduring Freedom, December 2011-October 2012. Duties include troubleshooting, maintenance and repair of Cisco routers and various portable communication and network equipment.
Microwave Systems Operator and Maintainer
Alabama Army National Guard
06.2009 - 06.2016
Employed as a Microwave Systems Operator and Maintainer during Operation Enduring Freedom, December 2011-October 2012. Duties include troubleshooting, maintenance and repair of Cisco routers and various portable communication and network equipment.
Computer Operator/Site Lead
Abacus Solutions Group
02.2015 - 10.2015
Employed as a Computer Operator/Site Lead for the Army Enterprise Service Desk (AESD), supporting Army, National Guard, Reserve, Contractor and DoD Civilians on account statuses and provisioning of AKO accounts, Army Enterprise Email (AEE), Tier 1 Remedy dispatching to Army post Network Enterprise Centers (NEC’s), also as a Site Lead for Abacus Solutions Group, a subcontractor of Unisys Global Inc.
Computer Operator/Site Lead
Abacus Solutions Group
02.2015 - 10.2015
Employed as a Computer Operator/Site Lead for the Army Enterprise Service Desk (AESD), supporting Army, National Guard, Reserve, Contractor and DoD Civilians on account statuses and provisioning of AKO accounts, Army Enterprise Email (AEE), Tier 1 Remedy dispatching to Army post Network Enterprise Centers (NEC’s), also as a Site Lead for Abacus Solutions Group, a subcontractor of Unisys Global Inc.
Computer and Network Administrator
D&S Consulting Inc.
Bagram, Afghanistan
12.2013 - 01.2015
Employed as a Computer and Network Administrator for the United States Forces Army Garrison (USFOR-A) Garrison in Bagram, Afghanistan. Duties include: Tier 1, 2, and 3 support for client computers in a garrison environment in support of the DoD Civilians, Army and Air Force personnel during drawdown operations in Bagram Airbase; Desktop support and implementation, cable, switch and server maintenance, server virtualization as forces drawdown, providing new and needed services such as supporting new Red Cross computer lab that was opened in late 2013, secured communications support for several USO's onsite, emergency service support for Air Force emergency flight support; supporting local, Combined Forces-East and Afghan theatre Information Assurance, updating and mitigating IA violations as they occur; education, corrective training and working in conjunction theatrewide for any and all Information Assurance issues.
Working closely with NIPR, SIPR and Centrix enclaves, advising Tier 3 support through Remedy to other hardware, network and system administrators for both Bagram and RC-East OCONUS Regions, gained IAT Level 1 Certifications to become a Helpdesk Administrator (HA) for the Army Garrison in Bagram Air Base.
Customer Systems Associate
Abacus Solutions Group
Pensacola, FL
10.2012 - 10.2013
Employed as a Customer Systems Associate for Air Force subcontractor Abacus Solutions Group; assisting Air Force personnel on usage and maintenance of Air Force Networks (AFNET) on Pensacola NAS. Duties include: Microsoft Office software implementation, Tier 1 technical support, office network hardware installation, drive replication, operating system installation, IP networking and cabling, remote desktop support, REMEDY system usage and administration, server administration using DRA system and Active Directory, Level 1 Network Administration of 800 client desktop and laptop computers, 200 printers, use of Wireshark to detect baseline network traffic and configurations.
Customer Systems Associate
Abacus Solutions Group
Pensacola, FL
10.2012 - 10.2013
Employed as a Customer Systems Associate for Air Force subcontractor Abacus Solutions Group; assisting Air Force personnel on usage and maintenance of Air Force Networks (AFNET) on Pensacola NAS. Duties include: Microsoft Office software implementation, Tier 1 technical support, office network hardware installation, drive replication, operating system installation, IP networking and cabling, remote desktop support, REMEDY system usage and administration, server administration using DRA system and Active Directory, Level 1 Network Administration of 800 client desktop and laptop computers, 200 printers, use of Wireshark to detect baseline network traffic and configurations.
Education
Associates Degree - Computer Network Security
ITT Technical Institute
Tampa, FL
09-2010
B.S. - Psychology, Criminology
University of South Alabama
Mobile, AL
05-2002
Skills
CompTIA Network CE Certification
CompTIA Security CE
CompTIA Server
ACAS 53 Certified
Top Secret
Awards
National Dean's List Award Winner 1999-2000, 2006-07
Tier 2 Technical Support Specialist at HCA Houston Healthcare Medical CenterTier 2 Technical Support Specialist at HCA Houston Healthcare Medical Center