TOOMEKA OCEAN

• Conducted regular reviews of operations and identified areas for improvement.
• Collected, arranged, and input information into database system.
• Promoted high standards through personal example to help each member understand expected behaviors and standards.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Developed effective improvement plans in alignment with goals and specifications.

• Hazmat, Prep and Scan
• Inventory Control
• Used cherry picker to go up and down for inventory control.
• Used RF scanner to count and locate merchandise.
• Handling heavy forklift machinery
• Stow and Pick
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Stored and secured packages in designated areas to prevent damage and theft.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks
• Proved successful working within tight deadlines and a fast-paced environment.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Created and enforced detailed organization processes to increase quality and service standards.

• Scan and move packages from belt to Truck
• Monitored and tracked shipment progress to confirm on-time delivery.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Managed warehouse operations and verified proper shipment procedures.
• Followed verbal and written instructions to properly move and ship products.

• Made breakfast, Prep meals.
• Organized kitchen crews
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Monitored line processes to maintain consistency in quality, quantity, and presentation.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.

• Boosted customer service satisfaction ratings through consistent quality control.
• Collaborated with shipping team to track shipments, verify orders and handle product returns.
• Leveraged sales expertise to promote products and capitalize on upsell opportunities.
• Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
• Attended telephone skills and program information training sessions to boost aptitude.

GPA: 3.8

• Honor Roll All Year Long
• Dean's List