Topiltzin Gonzalez Chavez
Veteran Brew
Humble,TX
1
Certification
3
years of professional experience
Dynamic barista and delivery driver with proven skills in customer service, cash handling, and teamwork. Committed to creating welcoming environments and adapting to high-pressure situations.
Work History
Barista
2 Months- Prepared and served high-quality coffee beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Handled cash register transactions accurately, managing payments and balancing cash drawer daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Delivery Driver
3 Months- Delivered groceries efficiently to customers while ensuring adherence to safety protocols.
- Navigated routes using GPS systems to optimize delivery times and reduce delays.
- Communicated effectively with customers regarding order status and delivery expectations.
- Managed multiple orders simultaneously, demonstrating strong organizational skills in fast-paced environment.
Team Member
5 Months- Maintained cleanliness and organization of work areas to promote safety and productivity.
- Collaborated with team members to enhance workflow and customer satisfaction.
- Assisted in training new employees on standard operating procedures and equipment use.
- Increased sales through effective product placements and persuasive communication skills.
Team Member
2 Months- Provided exceptional customer service during peak hours, ensuring positive dining experiences.
- Assisted in food preparation, maintaining cleanliness and organization of workstations.
- Collaborated with team members to ensure timely service and effective communication during busy shifts.
- Adapted quickly to changing menu items and promotions, enhancing customer satisfaction through product knowledge.
Host/Server
1 Year 11 Months- Greeted and seated guests, ensuring a welcoming atmosphere for all diners.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new hosts on guest interaction protocols and restaurant policies.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Problem-solving
Exceptional customer service
Safe food handling
Espresso machine operation
POS systems
Up-selling
FLUENT IN Spanish
Certification
- Veterinary Medical Applications Certification, Elanco, May 07, 2026 - May 07, 2031
- Texas Food Handler, 360 Training - June 2026- June 2028
- GRASSROOTS 4v4 IN-PERSON COACHING LICENSE, U.S. Soccer Learning Center, Date Issued Aug 03, 2025
- GRASSROOTS 7v7 IN-PERSON COACHING LICENSE, U.S. Soccer Learning Center, Date Issued Aug, 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Bread Making
Running
I like trying new recipes and food trends.
Soccer
Youth soccer coach.
Animal Care
Timeline
Barista
Veteran Brew
03.2026 - 05.2026Read More
Delivery Driver
Instacart Shoppers
11.2025 - 02.2026Read More
Team Member
Quick Quack Car Wash
08.2025 - 01.2026Read More
Team Member
Panera Bread
06.2025 - 08.2025Read More
Host/Server
Rising Sun Sushi & Fusion Restaurant
03.2023 - 02.2025Read More
Atascocita High School
High School Diploma
Read More