Toreena Hall
Bronx,NY
Summary
Aspiring Educator with 5+ years of experience supporting children and families in foster care and supportive service settings. Skilled in child development, social-emotional learning, trauma-informed practices, and structured goal planning. Currently pursuing a Bachelor of Arts in Psychology at SUNY Empire State University (Expected May 2026). Proven ability to document progress, support behavior growth, and collaborate with families and agencies to improve outcomes.
Overview
7
7
years of professional experience
2008
2008
years of post-secondary education
Work History
Housing Case Manager
Pibly Residential Programs
01.2023 - Current
- Manage a caseload of 20-25 clients with mental health diagnoses in supportive housing.
- Conduct weekly home visits, contributing to consistent housing stability and lease compliance.
- Develop individualized service plans resulting in improved goal completion and independence.
- Facilitate peer engagement activities, reducing social isolation and increasing client participation.
- Assist 90%+ of clients with maintaining HRA, SNAP, and SSI/SSD benefits.
- Record and submit progress notes within required timelines for agency and regulatory review.
Care Coordinator
Banana Kelly CIA
09.2021 - 08.2023
- Supported 30+ tenants annually in maintaining stable housing and understanding tenant rights.
- Coordinated DOB and management inspections, contributing to timely completion of repairs.
- Reduced housing-related complaints through consistent tenant engagement and advocacy.
- Maintained accurate case documentation and submitted reports promptly for management review.
ACS Foster Care Case Manager
Cayuga Centers
03.2019 - 08.2021
- Conducted weekly home visits for 15-20 foster youth ensuring safety and developmental progress.
- Developed individualized service plans aligned with educational and behavioral goals.
- Collaborated with foster parents and ACS to improve placement stability and youth engagement.
- Engaged youth in structured activities supporting academic readiness and emotional growth.
- Submitted timely, detailed progress notes in compliance with ACS regulatory standards.
Education
Bachelor of Arts - Psychology
SUNY Empire State University
09.2025 - 05.2026
Associate of Science - General Studies
SUNY Empire State College
Saratoga Springs, NY 09.2025 - 05.2026
High School Diploma -
Murry Bergtraum High School for Business Careers
Skills
- Child Development
- Social-Emotional Learning (SEL)
- Trauma-Informed Practices
- Classroom Behavior Support
- Individualized Goal Planning
- Family Engagement
- Progress Monitoring & Documentation
- Collaboration
Teaching Related Competencies
- Child Development
- Social-Emotional Learning (SEL)
- Trauma-Informed Practices
- Classroom Behavior Support
- Individualized Goal Planning
- Family Engagement
- Progress Monitoring & Documentation
- Collaboration
Timeline
Bachelor of Arts - Psychology
SUNY Empire State University
09.2025 - 05.2026
Associate of Science - General Studies
SUNY Empire State College
09.2025 - 05.2026
Housing Case Manager
Pibly Residential Programs
01.2023 - Current
Care Coordinator
Banana Kelly CIA
09.2021 - 08.2023
ACS Foster Care Case Manager
Cayuga Centers
03.2019 - 08.2021
High School Diploma -
Murry Bergtraum High School for Business Careers