Torey Crompton
Fuquay-Varina,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for creativity, reliability, and adaptability, with the capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Customer Relationship Advocate
Fidelity Investments
05.2024 - Current
- Manage an average of 25-30 calls per day utilizing a wide variety of problem solving and providing proper solutions
- Maintains high metric scores in the areas of calls per hour, client interaction, trade accuracy, efficiency, and growth
- Leads team events committee, where I assist with team meetings, plan outings, and present on various topics that I find helpful for metrics and career development
- Participates on the regional sites SERVE, LINC day, and Fidelity Cares committees
Head of Marketing - Part Time
Kat's Cleaning Services, LLC
08.2024 - Current
- Designs monthly newsletter
- Manages company social media sites
- Oversees planning and attendance of both company and local community events to promote the business
Operations Director
The New School, Inc
07.2015 - 05.2024
- Oversaw the day-to-day operations of the school
- Responsible for recruiting, hiring, training, compliance, and policy enforcement for over 60 employees
- Designed various job aids which included training manuals, PowerPoints, videos, fillable PDFs and more to streamline onboarding, training, and communication
- Engaged in regular curriculum planning and implementation for children ages 0-15
Skills
- Teamwork and collaboration
- Creativity
- Problem-solving
- Attention to detail
- Time management
- Reliable
- Adaptability and flexibility
- Project management
- Leadership
Education
Bachelor of Business, Management, 12/2023
University of North Carolina Pembroke - Pembroke, NC
- GPA: 3.85 Summa Cum Laude
Associate of Applied Science, Early Childhood, 05/2015
Wake Technical Community College - Raleigh, NC
- GPA - 3.6
Certifications
User Experience Design - in progress; expected completion October 2025
Series 63 - September 2024
Series 7 - August 2024
SIE - July 2024
Timeline
Head of Marketing - Part Time
Kat's Cleaning Services, LLC
08.2024 - Current
Customer Relationship Advocate
Fidelity Investments
05.2024 - Current
Operations Director
The New School, Inc
07.2015 - 05.2024
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