Torey Nordstrom
Oldsmar,FL
Summary
I've enjoyed more than 12 years in a high pace retail environment with a continual increase in responsibilities. Dynamic and results-oriented leader with extensive experience at Target, excelling in team motivation and operations management. Proven track record of enhancing customer engagement and streamlining processes, leading to increased satisfaction ratings. Skilled in problem-solving and brand management, consistently delivering high-quality outcomes while fostering a collaborative team culture. My ability to combine my passion and talent for art and design with in a corporate retail setting has been a motivation to continue to grow professionally.
Overview
7
7
years of professional experience
Work History
Excretive Team Leader of Specialty Sales
Target
08.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Executive Team Leader of Remodel
Target
09.2024 - 12.2024
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored progress against established goal and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Sr. Team Leader of Specialty Sales
Target
01.2020 - 08.2022
- Set clear team goals and delegated tasks and set deadlines.
- Produced weekly, daily and monthly activity reports and forecasts.
- Mentored junior team members, providing guidance and support to enhance their career progression.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Built a cohesive team culture by recognizing individual achievements while emphasizing collective success as the ultimate goal.
Sr. Team Leader of General Merchandise
Target
05.2018 - 01.2020
- Complete key caring responsibilities for all aspects of store operations including opening and closing.
- Oversee and implement all store operational processes and metrics.
- Produced weekly, daily and monthly activity reports and forecasts.
- Streamlined operations for improved team productivity and service quality.
- Led and directed operations and sales to grow profitably.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
Education
Bachelors of Fine Arts - Sculpture & Printmaking
The University of Tampa
Tampa, FL12-2019
Skills
- Team Leadership
- Brand management
- Detail oriented
- Success driven
- Problem-solving
- Team motivation
- Attention to detail
- Customer engagement
- Visual cooperate initiative
- Operations management
Timeline
Executive Team Leader of Remodel
Target
09.2024 - 12.2024
Excretive Team Leader of Specialty Sales
Target
08.2022 - Current
Sr. Team Leader of Specialty Sales
Target
01.2020 - 08.2022
Sr. Team Leader of General Merchandise
Target
05.2018 - 01.2020
Bachelors of Fine Arts - Sculpture & Printmaking
The University of Tampa
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