Torey Pulliam
Sesser,IL
Summary
"A hardworking and passionate individual with 9+ years of experience in the IT space. Strong organizational skills, quick learner, and exceptional communication abilities. I am eager to secure a new position and help any team achieve company goals."
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Help Desk Technician
Continental Tire The Americas, LLC
Mt. Vernon, IL
10.2014 - 07.2021
- Performed maintenance tasks on PCs, networks, and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired, and optimized networks by installing wiring, cabling, and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Stock Clerk
McCord's Market
West Frankfort, IL
03.2012 - 09.2014
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Education
Bachelor of Science - Information Technology
University of The Cumberland's
Williamsburg, KY08.2022
Associate of Applied Science - Information Technology
Rend Lake College
Ina, IL08.2014
High School Diploma -
Benton Consolidated High School
Benton, IL05.2011
Skills
- Customer-Oriented
- Issue and Resolution Tracking
- Receptive
- Teamwork and Collaboration
- HTML, CSS, JavaScript Knowledge
- Networking Knowledge
- Python Knowledge
- SQL Knowledge
Certification
- Advanced Google Analytics
- CompTIA Project+
- CIW Advanced HTML5 and CSS3 Specialist
- Google Analytics for Beginners
- Google Analytics Individual Qualification
Timeline
IT Help Desk Technician
Continental Tire The Americas, LLC
10.2014 - 07.2021
Stock Clerk
McCord's Market
03.2012 - 09.2014
Bachelor of Science - Information Technology
University of The Cumberland's
Associate of Applied Science - Information Technology
Rend Lake College
High School Diploma -
Benton Consolidated High School
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