Danzel Garland

Explained technical information in clear terms to non-technical individuals to promote
better understanding.
Responded to support requests from end users and patiently walked individuals through
basic troubleshooting tasks.
Installed, modified and repaired software and hardware to resolve technical issues.
Documented transactions and support interactions in system for future reference and
addition to knowledge base.
Configured hardware, devices and software to set up work stations for employees.
Responded to support requests from end users and patiently walked individuals through
basic troubleshooting tasks.
Installed, modified and repaired software and hardware to resolve technical issues.
Performed tests of functionality, security and performance of different workstations and
devices.
Analyzed Genesis issues to identify troubleshooting methods needed for quick remediation.

Collaborated with vendors to locate replacement components and resolve advanced

• Scheduled and performed equipment maintenance
• Conducted nuclear, biological and chemical reconnaissance
Followed all waste handling guidelines to minimize waste
generation
• Modified controls to regulate temperature, pressure, feed,
and flow of liquids and gases while monitoring outcomes
and promoting successful processing
• Handled emergency spills and environmental cleanup
requests with organized approach
• Prepared containers for long-distance shipping and
coordinated transportation with contractors
• Sampled and characterized waste to generate accurate
materials profiles
• Cleaned up biological hazards and industrial waste by
carefully following optimal safety protocols
• Arranged pick-ups, managed documentation and reported
quantities of waste to help coordinators make appropriate
planning decisions
• Removed soil, debris and other materials from spill sites
and placed in appropriate containers
• Monitored contaminated area to determine scope of hazard
and progress of cleaning efforts against targets
• Applied industry training to locate and remove hazardous
items, including radioactive materials, contaminated soil
and fuel
• Evaluated hazardous conditions to develop successful
mitigation strategy and maintain public safety throughout
procedures
• Adhered to all defined safety protocols, company
requirements and federal and local laws to maintain safe
and controlled environments
• Resolved conflicts and negotiated mutually beneficial
agreements between parties
• Provide safety and security with personnel within the
facility