TORI BARNHART
Summary
Transit Operator with 14+ years of experience in ensuring safe and timely passenger transport. Demonstrates strong customer service skills, attention to detail, and on-time performance. Proven track record in enhancing passenger satisfaction and operational efficiency, aspiring to elevate transit services .
Overview
16
16
years of professional experience
Work History
Transit Operator
Town of Ocean City
Ocean City
03.2025 - Current
TRANSIT OPERATOR
Frederick County Transit
Frederick
01.2023 - 01.2025
SHUTTLE DRIVER
SP
Salt Lake City
05.2022 - 07.2022
TRANSIT OPERATOR
RTW management
Salt Lake City
08.2021 - 03.2022
- Ensure safe passenger transport on fixed routes, maintain logs, fuel, and clean buses daily
- Achieved zero-accident record, enhanced passenger satisfaction, and operational efficiency
- Developed strong customer service skills, attention to detail, and time management
- Resolved on-route issues promptly, ensuring minimal service disruption
- Contributed to a 15% increase in on-time performance through diligent route management
TRANSIT OPERATOR
Start Bus
Jackson Hole
11.2020 - 04.2021
- Safely transported passengers to and from Salt Lake City International Airport, ensuring timely arrivals.
- Operated transit vehicles on seasonal routes, ensuring timely service and passenger safety.
BUS OPERATOR
Town Of Vail / Vail Transportation
Vail
11.2016 - 10.2020
- Safely transported passengers, ensuring timely arrivals and departures.
- Provided exceptional customer service, addressing passenger inquiries and concerns.
- Conducted thorough pre-trip and post-trip inspections, ensuring vehicle safety.
- Maintained accurate driver logs and performed routine cleaning and fueling of buses.
- Contributed to smooth winter operations during seasonal employment.
BUS OPERATOR
Paul Revere Transportation
Grand Canyon Village
03.2015 - 11.2016
- Safely transported passengers, ensuring on-time arrivals and departures, maintaining a high safety record.
- Conducted thorough pre and post-trip inspections, identifying and addressing any mechanical issues.
- Accurately logged trip details and passenger counts, contributing to efficient route management.
BUS OPERATOR
Park City Municipal Corp
Park City
08.2012 - 09.2013
- Operated 36 ft and 40 ft buses, ensuring passenger safety and timely arrivals.
- Conducted thorough pre/post trip inspections, maintaining vehicle integrity.
- Utilized 2-way radio and Luminator systems for efficient communication and route management.
- Handled air brake systems and Vector (Avail) system for optimal performance.
- Achieved high passenger satisfaction through reliable and courteous service.
Quality Insurance Auditing
Ageis Communications
Port St. Lucie
07.2009 - 08.2012
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations I would work for Ageis and reoccurring seasons when I would be off of my seasonal jobs
Education
Commercial, Art, And Advertising
Academy of Art College
San Francisco, California01-1987
Associate of Arts - Advertising, graphic design
Philadelphia Institute of Art
Philadelphia, Pennsylvania01-1985
Skills
- Safe passenger transport on fixed routes
- Maintaining logs, fueling, and cleaning buses
- Zero-accident record
- Customer service skills
- Attention to detail
- Time management
- Resolving on-route issues
- Diligent route management
- Transporting passengers to and from Salt Lake City International Airport
- Operating transit vehicles on seasonal routes
- Providing accurate route information
- Maintaining detailed driver logs
- Adapting to seasonal demands
- Conducting thorough pre-trip and post-trip inspections
- Collaborating with dispatch and other drivers
- Operating 36 ft and 40 ft buses
- Utilizing 2-way radio and Luminator systems
- Handling air brake systems and Vector (Avail) system
Timeline
Transit Operator
Town of Ocean City
03.2025 - Current
TRANSIT OPERATOR
Frederick County Transit
01.2023 - 01.2025
SHUTTLE DRIVER
SP
05.2022 - 07.2022
TRANSIT OPERATOR
RTW management
08.2021 - 03.2022
TRANSIT OPERATOR
Start Bus
11.2020 - 04.2021
BUS OPERATOR
Town Of Vail / Vail Transportation
11.2016 - 10.2020
BUS OPERATOR
Paul Revere Transportation
03.2015 - 11.2016
BUS OPERATOR
Park City Municipal Corp
08.2012 - 09.2013
Quality Insurance Auditing
Ageis Communications
07.2009 - 08.2012
Commercial, Art, And Advertising
Academy of Art College
Associate of Arts - Advertising, graphic design
Philadelphia Institute of Art