TORI CALDWELL
Everett,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Production Shift Leader
Packaging Resources
04.2024 - 09.2025
- Oversaw production line operations to ensure efficiency and adherence to safety standards.
- Trained and mentored team members on proper machinery usage and safety protocols.
- Implemented process improvements that reduced downtime and increased overall productivity.
- Monitored quality control measures to maintain product standards and minimize defects.
- Collaborated with other shift leaders to harmonize procedures and share best practices across shifts.
- Reduced waste generation through continuous process improvement initiatives.
- Made sure that products were produced on time and are of good quality.
Packager
Aerotek (K&H)
01.2024 - 02.2024
- Reported any discrepancies or issues related to the packaging process immediately to supervisors.
- Loaded packages onto pallets according to delivery instructions provided by customers.
- Assembled boxes, containers and other packaging materials according to specifications.
- Labeled packages with appropriate information such as weight and destination.
- Accomplished production goals by working with speed and accuracy.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Assistant Manager
Ivar's Mukilteo Landing
08.2022 - 08.2023
- Oversaw a team of eight employees and provided performance feedback
- Ensured that inventory counts stayed within monthly tolerance levels and that financial data was collected in accordance with the budget
- In charge of the day-to-day operations, which includes all food services
- Supervising, money handling, store opening/closing, and banking procedures during my shift
- In charge of customer service, which included dealing with complaints, stock management, and answering customer questions.
Assistant Manager
Papa Johns
08.2021 - 07.2022
- Delegated daily tasks to team members to optimize group productivity
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Enforced company policies and procedures to strengthen operational standards across departments
- Organized schedules, workflows and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Crew Member
McDonalds
12.2019 - 06.2021
- Wiped down tables and equipment, swept and refilled stock
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
- Packed fast food products in approved containers, cups and bags
- Demonstrated proper food safety practices by accurately completing quality control checklist
- Interacted pleasantly with guests to deliver quality customer service
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
High School Diploma -
Everett High School
Everett, WA06.2020
Skills
- Sales Monitoring Teamwork and Collaboration
- Product and Service Knowledge Goal Setting
- Employee Development Time Management
- Work Planning and Prioritization Customer Relations
- Managing Operations and Efficiency
- POS
- Shift management
- Package Preparation
- Pallet Jack Operation
Timeline
Production Shift Leader
Packaging Resources
04.2024 - 09.2025
Packager
Aerotek (K&H)
01.2024 - 02.2024
Assistant Manager
Ivar's Mukilteo Landing
08.2022 - 08.2023
Assistant Manager
Papa Johns
08.2021 - 07.2022
Crew Member
McDonalds
12.2019 - 06.2021
High School Diploma -
Everett High School