Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Tori Duvall

Benton,Ky

Summary

Dedicated and detail-oriented professional with over 10 years of experience in customer service, client communication, and management roles. Skilled in handling confidential information, multitasking in fast-paced environments, and delivering exceptional client care. Currently pursuing a Business Management degree at Indiana Tech while continuing to strengthen organizational, administrative, and communication skills.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Cosmetologist

JoAnn & Co.
Calvert City, Ky
10.2018 - Current
  • Provided exceptional customer service while managing appointments, schedules, and client records in a fast-paced environment with professionalism and attention to detail. Built strong client relationships through effective communication and problem solving skills, while also handling transactions, inventory management, and daily salon operations.

Store Manager

Express Tan
Murray, Ky
10.2023 - 11.2024

• Managed daily business operations, employee scheduling, and staff supervision while ensuring exceptional customer service and a positive client experience. Oversaw sales, inventory management, reporting, and overall organizational tasks to maintain efficient business operations.

Technician

Clarkson Eyecare
Benton, Ky
03.2022 - 10.2022

• Assisted patients and healthcare staff in a professional medical environment while maintaining accurate patient records and supporting daily office operations. Developed strong communication, organizational, and administrative skills while ensuring a positive and efficient patient experience.

Education

Associates Degree - Business Management

Indiana Institute of Technology
Fort Wayne, In
05.2026

Cosmetology License - undefined

Paul Mitchell Cosmetology School
Murfreesboro, TN
04.2018

High School Diploma - undefined

Calloway County High School
Murray, Ky
05.2017

Skills

  • Hard work ethic
  • Dependable
  • Customer Service
  • Communication skills
  • Computer literacy
  • Sales
  • Microsoft office
  • Computer skills
  • Cash handling
  • Analysis skills
  • Leadership
  • Time Management
  • Organizational skills
  • Supervising experience

Certification

  • CPR/AED/First-Aid (Adult, Child, Infant, Choking)
  • Blood-Borne Pathogens (BBP)
  • Basic Life Support (BLS)

Awards

Indiana Institue of Technology- Deans List

Paul Mitchell Cosmetology- Deans List

CCHS Honor Roll

Timeline

Store Manager

Express Tan
10.2023 - 11.2024

Technician

Clarkson Eyecare
03.2022 - 10.2022

Cosmetologist

JoAnn & Co.
10.2018 - Current

High School Diploma - undefined

Calloway County High School

Cosmetology License - undefined

Paul Mitchell Cosmetology School

Associates Degree - Business Management

Indiana Institute of Technology