Tori Faulkner
Euless,TX
Summary
Experienced financial professional with good administrative, relationship-building and interpersonal communication abilities. Well-versed in running fast, error-free closings with excellent multitasking, time management and prioritization skills. Dedicated to optimizing procedures to better serve customer and company needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Post Closing Associate
Zillow Group
09.2021 - 09.2023
- Checked accuracy and completeness of all paperwork.
- Completed post-closing quality control evaluations of originated mortgage loans.
- Prepared and reviewed buyer, seller, HUD and other transaction documents.
- Worked with warehouse banks to manage shipment of collateral documents.
- Prepared loan packages and closing instructions for bank employees.
- Managed disbursements, cut and processed checks and mailed correspondence.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Corroborated on-time payments and meeting of loan terms by assessing customer accounts.
Food Plant Worker
Hormel Foods Corp
11.2020 - 03.2021
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Performed quality checks on finished products to identify and address discrepancies.
- Loaded and unloaded parts on production line to establish smooth operations.
Asset Protection Associate
Walmart
08.2020 - 11.2020
- Controlled reduction of loss inventory by protecting company assets.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Contacted local authorities and apprehended shoplifters.
- Patrolled store departments to check for suspicious activities.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
Asset Protection Associate
Walmart
05.2020 - 08.2020
- Controlled reduction of loss inventory by protecting company assets.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Contacted local authorities and apprehended shoplifters.
- Patrolled store departments to check for suspicious activities.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
Caregiver
Cedar Crest Nursing Home
05.2020 - 08.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Shift Manager/Key Holder
Chicken Express
09.2019 - 05.2020
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer service by projecting friendly and knowledgeable attitude.
Cashier
Chicken Express
06.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - Business Administration And Management
Texas A&M University - Commerce
Commerce, TXHigh School Diploma -
Nimitz High School
Irving, TX06.2019
Skills
- Preparing Reports
- Cash Handling
- Data Entry
- Program Support
- Workplace Safety
- Customer Service
- Record and File Management
- Performance Improvement
Certification
- Licensed Notary - January 2023
- Texas Licensed Escrow Officer - September 2021
- Indiana Licensed Escrow Officer - January 2022
- Missouri Licensed Escrow Officer - January 2022
Timeline
Post Closing Associate
Zillow Group
09.2021 - 09.2023
Food Plant Worker
Hormel Foods Corp
11.2020 - 03.2021
Asset Protection Associate
Walmart
08.2020 - 11.2020
Asset Protection Associate
Walmart
05.2020 - 08.2020
Caregiver
Cedar Crest Nursing Home
05.2020 - 08.2020
Shift Manager/Key Holder
Chicken Express
09.2019 - 05.2020
Cashier
Chicken Express
06.2019 - 09.2019
No Degree - Business Administration And Management
Texas A&M University - Commerce
High School Diploma -
Nimitz High School
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