Tori Haebe
Boise,ID
Summary
Dynamic and results-driven professional with a proven ability to drive client satisfaction through empathetic support and strategic problem-solving. Eager to leverage expertise in client advocacy and relationship-building to optimize experiences and foster long-term loyalty. Documented strengths in building and maintaining relationships with multiple organizations in dynamic and fast-paced settings.
Overview
6
6
years of professional experience
Work History
Victim Witness Coordinator
Ada County Prosecutor's Office
2023.04 - Current
- Worked closely with victims, witnesses and prosecutors through empathetic listening and providing appropriate assistance.
- Provided tailored support services based on individual needs, ensuring a personalized approach for each client.
- Developed comprehensive case files, maintaining accurate records for efficient case management.
Victim Witness Coordinator
BOISE POLICE DEPARTMENT
2020.05 - 2023.04
- Interviewed clients and family members to obtain key information for case planning and management
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Legal Assistant
ADA COUNTY PROSECUTING ATTORNEY'S OFFICE
2019.02 - 2020.05
- Handled office scheduling and made notes for deadlines, motions and other important dates
- Filed court documents and legal pleadings with court clerk on behalf of attorneys
- Scheduled appointments, court appearances and meetings for attorneys
- Managed attorney calendars
- Proofread and redacted crime and court reports for protected person information
- Prepared case files for court.
Receptionist
ADA COUNTY PROSECUTING ATTORNEY'S OFFICE
2018.06 - 2019.02
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Field incoming calls and route to appropriate legal assistants, attorneys and outside offices
- Promptly sent electronically-filed court documents to appropriate attorney.
Education
Bachelor of Arts (BA) - Political Science, Criminal Justice
BOISE STATE UNIVERSITY
Boise, ID01.2016
Skills
- Client Service Optimization
- Customer Retention
- Scheduling and Coordinating
- Client Relations
- Teamwork and Collaboration
- MS Office
Timeline
Victim Witness Coordinator
Ada County Prosecutor's Office
2023.04 - Current
Victim Witness Coordinator
BOISE POLICE DEPARTMENT
2020.05 - 2023.04
Legal Assistant
ADA COUNTY PROSECUTING ATTORNEY'S OFFICE
2019.02 - 2020.05
Receptionist
ADA COUNTY PROSECUTING ATTORNEY'S OFFICE
2018.06 - 2019.02
Bachelor of Arts (BA) - Political Science, Criminal Justice
BOISE STATE UNIVERSITY
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