Summary
Overview
Work History
Education
Skills
Timeline
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Tori Hill

Benton,KS

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Ulta Beauty
10.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Server

Ziggys Wichita
09.2023 - Current
  • Worked as a collaborative team member to achieve the highest level of customer service.
  • Remained professional and polite under all circumstances.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Real Estate Agent

LPT Realty
09.2019 - 04.2024
  • Prospecting for new clients by canvasing and making phone calls daily
  • Advise clients on market conditions, prices, mortgages, and related matters
  • Deliver promotional presentations to current or prospective customers
  • Negotiate prices or other sale terms
  • Accompany buyers on visits to and inspections of property and advise them on property
  • Assist clients in buying, selling, and investing in properties

Receptionist

Mike Steven Motors
05.2017 - 09.2019
  • Receive and direct phone calls to various departments and stores owned by Steven Motor Group
  • Provide excellent customer service to all clients
  • Created labeling for vehicle descriptions

Education

Butler County Community College

High School -

Andover Central High School
Andover, KS
01.2019

Skills

  • Customer Service
  • Customer engagement
  • Effective communication
  • Teamwork and collaboration skills
  • Conflict resolution
  • Reliability and punctuality

Timeline

Retail Sales Associate

Ulta Beauty
10.2024 - Current

Server

Ziggys Wichita
09.2023 - Current

Real Estate Agent

LPT Realty
09.2019 - 04.2024

Receptionist

Mike Steven Motors
05.2017 - 09.2019

High School -

Andover Central High School

Butler County Community College

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Tori Hill