TORI HYNES
Westlake
Summary
Dedicated professional with strong customer service and teamwork skills. Experienced in inventory management and optimizing product displays, ensuring a positive shopping experience.
Detail-oriented and organized individual with a background in retail and inventory management. Proven ability to maintain accurate stock levels and enhance product visibility, driving customer engagement and satisfaction.
As a retail professional, highly organized and efficient in managing stockrooms and ensuring timely shelf restocking. Proven ability to work collaboratively and adapt to changing needs. Reliable team member with a strong focus on achieving results and maintaining high standards.
Offering strong organizational skills and a keen eye for detail, eager to learn and grow in a fast-paced environment. Brings the ability to quickly grasp inventory systems and stock management processes, ensuring accurate and efficient stocking. Ready to use and develop problem-solving and time-management skills in medical billing coding role.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Overnight Stocker
Meijer
Avon, OH
07.2025 - Current
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management by accurately labeling and categorizing items.
- Maintained cleanliness and safety standards throughout the store environment.
- Operated equipment such as pallet jacks and hand trucks for stock movement.
- Utilized ICD-10 and CPT coding systems to assign correct codes for diagnoses and procedures.
- Analyzed medical records for accurate coding compliance with established guidelines.
- Maintained up-to-date knowledge of coding regulations, payer policies, and reimbursement methodologies.
Sales Associate
Home Goods Warehouse
North Olmsted, OH
03.2025 - 08.2026
- Assisted customers in product selection and provided personalized recommendations.
- Maintained organized inventory displays to enhance shopping experience.
- Processed transactions accurately, ensuring efficient checkout operations.
- Collaborated with team members to achieve sales targets and improve customer service quality.
Sales Associate
Bath & Body Works
North Olmsted, OH
07.2025 - 04.2026
- Trained new hires on store policies, procedures, and best practices for customer engagement.
- Identified inventory discrepancies and coordinated with management for resolution.
- Implemented visual merchandising strategies to optimize product visibility and appeal.
- Enhanced store efficiency through streamlined restocking processes and inventory management practices.
MET Team Associate
Home Depot
North Olmsted, OH
02.2023 - 04.2024
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Executed daily merchandising tasks, optimizing product displays to enhance customer engagement.
- Collaborated with team members to streamline workflow processes and improve operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work areas, adhering to safety standards and protocols.
- Supported store promotions and events by creating eye-catching displays that showcased featured products.
- Upheld a positive attitude throughout each shift, fostering a collaborative work environment for all team members.
- Enhanced customer satisfaction through timely completion of MET-related tasks and maintenance.
Education
High School Diploma -
Berea High
Berea, OH06-2012
No Degree - Medical Billing Coding
Bryant & Stratton College
NY09-2026
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Order picking
- Cleaning
- Customer service
- Teamwork and collaboration
- Attention to detail
- Merchandise stocking
- Time management
- Dependable and reliable
- Critical thinking
- Merchandising and display
- Customer relationships
- Stocking
- Safety processes and procedures
- Organization and categorization
- Decision-making
- Retail merchandising
- Goal setting and prioritization
- Motivated team player
- Product organization
- Order filling
- Stock management
- Quality control
Accomplishments
- Microsoft Office
- communications
- customer service
- general operations
- general administrative
- policy and procedures
- time management
- billing and invoicing
RELEVANT COURSES:
ICD Diagnostic Coding
Electronic Health Records
ICD Procedural Coding
CPT & HCPCS II Coding
Healthcare Terminology
Intro to Medical Office Support & Services
Anatomy & Physiology
Certification
Certification: Certified Coding Associate (CCA), 2026 (included upon passing the exam)
Timeline
Overnight Stocker
Meijer
07.2025 - Current
Sales Associate
Bath & Body Works
07.2025 - 04.2026
Sales Associate
Home Goods Warehouse
03.2025 - 08.2026
MET Team Associate
Home Depot
02.2023 - 04.2024
No Degree - Medical Billing Coding
Bryant & Stratton College
High School Diploma -
Berea High