Tori Johnson
Jonesboro,GA
Summary
Dynamic Senior Program Manager with proven expertise in project leadership, strategic planning, and effective communication. Adept at managing budgets and fostering relationships to drive project success and enhance operational efficiency.
Overview
11
11
years of professional experience
Work History
Senior Program Manager
Mainsource Roof Management
Atlanta, GA
07.2014 - 11.2025
- Led cross-functional teams to streamline project workflows and enhance operational efficiency from start to finish.
- Developed comprehensive project plans, ensuring alignment with organizational goals and stakeholder expectations.
- Implemented risk management strategies to identify, assess, and mitigate potential project challenges.
- Oversaw budget management processes, optimizing resource allocation for maximum impact on project deliverables.
- Mentored junior project managers, fostering professional development and enhancing team capabilities.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Optimized resource allocation, ensuring projects were delivered within budget and scope.
- Negotiated with vendors to secure cost-effective solutions without compromising on quality.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
High School Diploma -
Hartford Adult Education
Hartford, CTSkills
- Scope management
- Problem-solving skills
- Strategic planning
- Project leadership
- Strong analytical skills
- Training and mentoring
- Project cost management
- Relationship management
- Issue resolution
- Client interfacing
- Employee motivation
- Status updates
- Project coordination
- Corrective action planning
- Teamwork and collaboration
- Decision-making
- Customer relationship management
- Budget management
- Customer service
- Staff management
- Schedule management
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Customer service management
- Relationship building
- Self motivation
- Interpersonal skills
- Conflict resolution
- Professionalism
Timeline
Senior Program Manager
Mainsource Roof Management
07.2014 - 11.2025
High School Diploma -
Hartford Adult Education