Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tori Kane

Bunker Hill,WV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Continuously worked 0700-1900 with flexible shifts.

Overview

6
6
years of professional experience

Work History

Pet Groomer

AT YOUR BARK N CALL
Winchester, VA
03.2022 - Current
  • Provided customized grooming according to client wishes and the needs of the dog
  • Responsible for knowing all breed standards and being able to perform the accompanying groom styles
  • Provided general customer service and data entry
  • Maintained designated areas and grooming supplies.
  • Assists clients in coordinating scheduled procedures and follow-up appointments.
  • Respond to customers needs in a positive and efficient manner.

Pet Bather/ Brusher

AT YOUR BARK N CALL
01.2022 - 03.2022
  • Performed pet bathing & brushing for groom appointments and assisted with routine grooming appointments as needed.
  • Performed nail trims on animals as requested by clients.
  • Managed inventory levels by ordering supplies as needed.
  • Maintained the cleanliness of bathing areas by sanitizing tubs and floors after each bath.
  • Dried animals thoroughly after bathing using towels and blow dryers set at appropriate temperatures.
  • Demonstrated knowledge of different breeds' grooming requirements to customers upon request.

Receptionist/Kennel Assistant

SHENANDOAH VETERINARY HOSPITAL
Martinsburg , WV
09.2021 - 01.2022
  • Assisted with customer service needs, such as scheduling grooming appointments, coordinating boarding dates, and general office functions
  • Facilitated quality boarding care and maintaining consistent feeding and hydration and regular exercise for each animal.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded customer or client information to maintain accounts.
  • Collected payments for services rendered and managed invoices.
  • Provided administrative support to various departments as needed.

Rural Carrier

US POSTAL SERVICE
Bunker Hill, WV
12.2020 - 07.2021
  • Sort & organize mail in sequential order of the pre-planned carrier route and ensure mail vehicle is properly loaded with deliverables
  • Provides security of postal items at all times and collects money and received receipts on applicable items
  • Maintains a stock of purchasable goods to better service customers on the route
  • Prepare a daily trip reports, update & maintain list of customers on the select route, and assist with change of address needs.
  • Met performance targets consistently through hard work and efficient handling of each stop.
  • Picked up and delivered mail to businesses and residences on schedule, allotting time for poor weather and road conditions.
  • Handled missing postage and returned mail for route customers.
  • Followed strict package safety standards to protect customers and team members.

Receptionist/Kennel Assistant

SHENANDOAH VETERINARY HOSPITAL
Martinsburg , VA
04.2019 - 06.2020
  • Assisted with customer service needs, such as scheduling grooming appointments, coordinating boarding dates, and general office functions
  • Facilitated quality boarding care and maintaining consistent feeding and hydration and regular exercise for each animal.
  • Updated and recorded customer or client information to maintain accounts.
  • Answered and directed incoming calls using multi-line telephone system.
  • Provided administrative support to various departments as needed.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Assisted with training new employees on proper animal handling procedures.

Veterinary Assistant

BATTLETOWN ANIMAL CLINIC
Berryville , VA
01.2018 - 08.2018
  • Performed reception duties related to scheduling wellness appointments and surgical procedures
  • Assisted licensed Veterinarian with patient care related to pre-surgical restraints, safety during medical procedures, preparing surgical instruments, and prepping vaccinations for patients.
  • Obtained information and history from clients to maintain medical charts.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Released patients to owners with care directions from veterinary staff.

Education

Veterinary Assisting Certificate -

BLUE RIDGE COMMUNITY & TECHNICAL COLLEGE
01.2017

High School Diploma -

MUSSELMAN HIGH SCHOOL
01.2016

2018 -

Dental Hygine Assisting Certificate

2022 -

Professional Pet Groomer Training

Skills

  • Animal Care
  • Animal Restraint
  • Reception
  • Scheduling
  • Office Management
  • Communication
  • Detail Oriented
  • Teamwork
  • Customer Service
  • Microsoft Office
  • Avimark
  • Intravet
  • Nail Trimming
  • Appointment Scheduling
  • Cleanliness and sanitation
  • Facilities Maintenance
  • Medication Administration
  • Teamwork and Collaboration

References

  • Kacey Bradshaw Meritus Medical Center, 304-820-2794
  • Heather Klassen, Va Medical Center, 304-279-0902
  • Brittany Ingram, Va Medical Center, 304-433-7050, Brittany.ingram@va.gov

Timeline

Pet Groomer

AT YOUR BARK N CALL
03.2022 - Current

Pet Bather/ Brusher

AT YOUR BARK N CALL
01.2022 - 03.2022

Receptionist/Kennel Assistant

SHENANDOAH VETERINARY HOSPITAL
09.2021 - 01.2022

Rural Carrier

US POSTAL SERVICE
12.2020 - 07.2021

Receptionist/Kennel Assistant

SHENANDOAH VETERINARY HOSPITAL
04.2019 - 06.2020

Veterinary Assistant

BATTLETOWN ANIMAL CLINIC
01.2018 - 08.2018

Veterinary Assisting Certificate -

BLUE RIDGE COMMUNITY & TECHNICAL COLLEGE

High School Diploma -

MUSSELMAN HIGH SCHOOL

2018 -

Dental Hygine Assisting Certificate

2022 -

Professional Pet Groomer Training

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