Summary
Work History
Education
Skills
Timeline
Generic

Tori Lipton

Bartow,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Customer Service Representative

Cuisinart
09.2023 - Current
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Navigated multiple computer systems and applications to find information.
  • Logged call information and solutions provided into internal database.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service Representative

Lonovo
Tampa, FL
2019 - 2023
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.

Custom Care Representive

Gem Dry Cleaners
Brandon, FL
04.2017 - 07.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

Hopatcong High School
Hopatcong, NJ
06.2007

Skills

  • Report Generation
  • Data Collection
  • Information Security
  • Order Processing
  • Call Management
  • Data Entry
  • Product Knowledge
  • Complaint Resolution

Timeline

Customer Service Representative

Cuisinart
09.2023 - Current

Customer Service Representative

Lonovo
2019 - 2023

Custom Care Representive

Gem Dry Cleaners
04.2017 - 07.2018

High School Diploma -

Hopatcong High School

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Tori Lipton