Summary
Overview
Work History
Education
Skills
Timeline
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Tori-Lynn Houston

Salem,VA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Server

Wildwood Smokehouse
Roanoke , VA
05.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.

Childcare Provider

Lakeside Baptist Daycare
Salem, VA
01.2024 - 07.2024
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Observed children's behavior and development, communicate information with parents.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Read books aloud to small groups or individual children.
  • Assisted with feeding infants and toddlers during meal times.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Monitored children's progress through ongoing assessments of their abilities and interests.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Ensured cleanliness of classroom areas including toys, furniture, materials.
  • Helped develop motor skills through active playtime activities like running, jumping.
  • Collaborated with teachers on special projects such as holiday parties or end-of-year events.
  • Implemented discipline strategies when needed while ensuring the safety of all students.
  • Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Assisted children in development of social, communication and problem-solving skills.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Secured indoor and outdoor premises to protect children.
  • Planned and implemented engaging activities to encourage creativity and expression.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Instilled discipline and maintained order with children by using simple and commanding directives.
  • Organized and planned age-appropriate reading, crafts, and music lessons.

Education

High School Diploma -

Salem High School/Acellus
Salem VA
05-2024

Skills

  • Guest Engagement
  • Positive and professional
  • Relationship Management
  • Sales expertise
  • Effective customer upselling
  • Data Entry
  • Data Collection
  • Scheduling
  • Excellent Communication
  • Relationship Building
  • Customer Service
  • Organizational Systems
  • Computer Skills
  • Community Engagement
  • Valid Driver's License
  • Reliable transportation

Timeline

Childcare Provider

Lakeside Baptist Daycare
01.2024 - 07.2024

Server

Wildwood Smokehouse
05.2023 - Current

High School Diploma -

Salem High School/Acellus

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Tori-Lynn Houston