Tori Martel
Madison,WI
Summary
Knowledgeable Laboratory Technician offering 3 years of related experience. Safety-oriented and reliable with strengths in troubleshooting and basic maintenance. Bringing knowledge and abilities developed over a 15-year career to challenging new role.
Overview
8
8
years of professional experience
Work History
Food Sampling Processing Technician
Actalent
Madison, WI
09.2023 - 11.2023
- Mixed, labeled, and packed samples for analytical testing.
- Logged samples into the lab management system.
- Assembled samples which included; heating, mixing, cooling, storing, and measuring samples.
Pharmacy Technician
Walgreens Pharmacy
Madison, WI
08.2022 - 06.2023
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
Laboratory Technician
Genus IntelliGen Technologies
Windsor, WI
11.2021 - 01.2022
- Monitored 5 machines for levels of semen of bulls.
- Counted live vs dead bull semen.
- Performed routine lab, and department maintenance to keep area clean, and orderly.
- Documented information on daily logs, and equipment record books.
Specimen Processing Technician
Exact Sciences Laboratories
Madison, WI
10.2020 - 01.2021
- Inspected specimen containers for signs of leakage or contamination prior to processing.
- Followed established protocols for handling hazardous substances in accordance with safety regulations.
- Prepared specimens for testing by centrifuging, aliquoting and freezing samples as required.
Customer Service Representative
Evco Plastics
De Forest, WI
02.2020 - 07.2020
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming price changes.
- Responded to customer requests, offering excellent support, and tailored recommendations to address customers' needs.
Customer Service Representative
Dean Health Systems Inc.
Madison, WI
05.2019 - 01.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Invoice Processing Specialist
RateLinx
Madison, WI
03.2016 - 02.2019
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Accurately processed invoices for 25 clients into company-based software.
- Scanned back-up documents into database, along with invoices that I processed.
Education
Associate of Science - Pharmacy Technician
Ultimate Medical Academy - Clearwater
Clearwater, FL05-2026
High School Diploma -
Madison East High School
Madison, WI05-1999
Some College (No Degree) - Healthcare Administration
The University of Arizona Global Campus
San Diego, CASome College (No Degree) - Business Administration
Ashford University
San Diego, CASkills
- Precision Measurement
- Chemical Handling
- Equipment Calibration
- Good Manufacturing Practices
- Sterilization Techniques
- Workflow Efficiency
- Workplace Safety
- Professionalism
- Time Management
- Safety Understanding
Timeline
Food Sampling Processing Technician
Actalent
09.2023 - 11.2023
Pharmacy Technician
Walgreens Pharmacy
08.2022 - 06.2023
Laboratory Technician
Genus IntelliGen Technologies
11.2021 - 01.2022
Specimen Processing Technician
Exact Sciences Laboratories
10.2020 - 01.2021
Customer Service Representative
Evco Plastics
02.2020 - 07.2020
Customer Service Representative
Dean Health Systems Inc.
05.2019 - 01.2020
Invoice Processing Specialist
RateLinx
03.2016 - 02.2019
Associate of Science - Pharmacy Technician
Ultimate Medical Academy - Clearwater
High School Diploma -
Madison East High School
Some College (No Degree) - Healthcare Administration
The University of Arizona Global Campus
Some College (No Degree) - Business Administration
Ashford University
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