Tori McBride
Administrative Assistant
Audubon
Summary
Detail-oriented administrative professional with expertise in school operations and customer relations. Skilled in multi-line phone management, record keeping, and Microsoft Excel. Proven ability to communicate effectively, organize tasks efficiently, and solve problems in fast-paced environments.
Overview
11
11
years of professional experience
Work History
School Operations Office Assistant
Uncommon Schools
01.2024 - Current
- Answered and directed incoming phone calls to ensure timely and effective communication
- Filed and organized student and office paperwork to maintain accurate records and support operations
- File and organize student and office paperwork with accuracy
- Assist staff, parents, and students with office-related questions and support
- Assisted staff, parents, and students with office-related questions to enhance service and resolve issues
- Maintain confidentiality and professionalism in a fast-paced office environment
Substitute Teacher
Kelly Education & ESS (Per Diem)
09.2022 - Current
- Communicate effectively with students, teachers, and administration
- Maintain structure and professionalism in classroom settings
- Adapt quickly to different environments and responsibilities
- Complete daily reports and documentation accurately
Customer Service Representative
Target
09.2017 - 08.2023
- Delivered exceptional customer service to enhance shopping experience in high-volume retail environment
- Resolved customer concerns professionally and efficiently
- Handled cash transactions, deposits, and end-of-day operations accurately
- Supported store operations by organizing work areas and ensuring efficient workflow
- Worked flexible schedules including evenings, weekends, and holidays
Sales Associate
Foot Locker
06.2016 - 08.2017
- Guided customers through purchases, enhancing their shopping experience with tailored product recommendations
- Executed transactions swiftly and accurately, ensuring customer satisfaction and trust
- Organized and maintained sales floor, creating a welcoming environment for customers
Sales Associate
Justice
04.2015 - 05.2016
- Provided exceptional customer service and support, enhancing customer satisfaction
- Facilitated transactions and supported daily store operations to ensure smooth workflow
- Collaborated with team members to effectively address and fulfill customer needs
Education
Associate of Arts - Psychology
Rowan College At Burlington County
Pemberton, NJ 05.2001 -
Skills
- Front Desk & Administrative Support
- Multi-line phone support
- Excel data entry
- Customer service
- Document Management
- Client relations
Timeline
School Operations Office Assistant
Uncommon Schools
01.2024 - Current
Substitute Teacher
Kelly Education & ESS (Per Diem)
09.2022 - Current
Customer Service Representative
Target
09.2017 - 08.2023
Sales Associate
Foot Locker
06.2016 - 08.2017
Sales Associate
Justice
04.2015 - 05.2016
Associate of Arts - Psychology
Rowan College At Burlington County
05.2001 -