Tori Pate
Customer Service Representative
College Station,TX
Summary
Knowledgeable about maintaing organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-qualty and professional results.
Overview
5
5
years of professional experience
Work History
Cabin Cleaner
Gateaway
04.2022 - Current
- Ensure every cabin is perfectly staged for every guest by cleaning and staging the interior of the cabin(bathroom,kitchen, dinning, and bed area).
- Be willing to do any job that is needed by our team; work together, consider all points of view, and share the same mission.
- Solve problems proactively in an efficient, effective, and professional manner.
- End of my shifts by unloading cleaning kits, cleaning equipment, welcome materials, and linen bags from our personal vehicle; restock my cleaning supplies at the end of each day.
Cashier Team Lead
Dollar Tree
09.2020 - 08.2021
- Restocked and organized merchandise in front lanes.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed both cash and card purchases and returns.
Hostess/Waitress
Beavers Kitchen
07.2019 - 09.2019
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Cornorstone Christian School
College Station 05.2001 -
Skills
Bilingual
Order Accuracy
Dining Area Maintenance
Customer Service
Greeting Guests
Payment Processing
Relationship Management
Chemical Handling
Supply Restocking
Timeline
Cabin Cleaner
Gateaway
04.2022 - Current
Cashier Team Lead
Dollar Tree
09.2020 - 08.2021
Hostess/Waitress
Beavers Kitchen
07.2019 - 09.2019
High School Diploma -
Cornorstone Christian School
05.2001 -