Tori Perlman
Boca Raton ,FL
Summary
Dynamic House Manager with a proven track record in enhancing household efficiency and guest satisfaction at Self Employed Web. Skilled in complex problem-solving and exceptional time management, I successfully streamlined operations and elevated cleanliness standards, ensuring a safe and inviting environment for all family members and guests.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
4
4
years of professional experience
Work History
Housekeeper
Self Employed
03.2020 - 04.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Washed and put away kitchen dishes, utensils and glassware.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
House Manager
Self Employed Web
Boca Raton, FL
03.2020 - 04.2024
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Assisted residents with daily hygiene and living tasks.
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Streamlined household operations, establishing structured inventory system for pantry and household supplies.
- Ensured seamless operation of home maintenance tasks, coordinating with external contractors for timely repairs and upgrades.
- Enhanced children's educational outcomes by coordinating with tutors and overseeing homework schedules.
- Reduced household expenses through meticulous budget management and cost-saving strategies.
- Improved family satisfaction with meal variety and nutrition by planning and overseeing preparation of diverse weekly menus.
- Elevated standard of household cleanliness and organization by developing detailed cleaning schedules.
- Streamlined communication within household, introducing efficient internal messaging system.
- Fostered positive and productive working environment for all household staff through regular training and performance feedback.
- Fostered culture of excellence within household staff, setting high standards and leading by example.
- Ensured guest satisfaction, orchestrating detailed preparations for high-profile events and gatherings.
- Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Maintained required records of work hours, budgets and payrolls.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Enhanced family's cultural experiences, organizing private viewings and exclusive access to cultural events.
- Preserved household's privacy and confidentiality through diligent oversight of information management practices.
- Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
Education
GED -
Olympic Heights Community High School
Boca Raton 05.2018
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Deep cleaning expertise
- Folding clean laundry
- Sorting and washing laundry
- Waste disposal
- Interior and exterior cleaning
- Complex Problem-solving
- Guest relations
- Childcare support
- Quality assurance
- Inventory control
- Ironing and folding
- Cleaning and organizing
- Detail-oriented
- Safety protocols
- Product knowledge
- Exceptional time management
- Linen replacement
- Closet detailing
- Focused and detail-oriented
- Commercial and residential cleaning
- Watering plants
- Deep cleaning
- Multitasking and prioritizing
- Mopping and sweeping
- Cleaning bathrooms
- Bed making proficiency
- Hospitality background
- Excellent oral and written communication
Timeline
Housekeeper
Self Employed
03.2020 - 04.2024
House Manager
Self Employed Web
03.2020 - 04.2024
GED -
Olympic Heights Community High School