Tori P. Heath
Augusta,GA
Overview
2027
2027
years of professional experience
Work History
Machine Operator
Shaw Industries
Aiken, SC
2024 - Current
- Operated advanced machinery to ensure efficient production processes.
- Monitored equipment performance, identifying and addressing issues promptly.
- Trained new operators on safety protocols and machine operations.
- Conducted quality inspections to maintain product standards and consistency.
- Collaborated with team members to optimize workflow and reduce downtime.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Machine Operator
Kimberly Clark
01.2017 - 01.2024
- Hand packing and stacking of finished product
- Proper labeling and counting of finished inventory
- Sorting damaged case goods and re-packing materials to meet quality standards
- Supplying required WIP material to support department specific packaging
- Operate within standard operating procedures (SOPs)
- Clean and maintain work station and follow all safety and company policies
- Keep track of parts and materials and refill bins needed to perform duties
Customer Service Representative
Tele-Performance Wellcare
12.2015 - 07.2017
- Provided accurate and appropriate information in response to customer inquiries.
- Assisted Medicaid contracted providers with claim status.
- Filed complaint, and grievances.
- Placed OTC orders.
Education
General Educational Development Certificate - undefined
Burke County High School
01.2014
Skills
Organized tasks and projects effectively to ensure timely completion
Assisted in learning new processes quickly and adapting to changes
Remained calm and focused during challenging and high-pressure scenarios
Supported team members in achieving their goals and driving project success
Operated various plant machinery with precision and safety
Analyzed information thoroughly to assist in decision-making
Facilitated negotiations to achieve favorable outcomes
Encouraged and motivated peers to enhance team performance
Communicated ideas and information clearly and effectively
Demonstrated proficiency in Microsoft Office applications
Timeline
Machine Operator
Kimberly Clark
01.2017 - 01.2024
Customer Service Representative
Tele-Performance Wellcare
12.2015 - 07.2017
General Educational Development Certificate - undefined
Burke County High School
Machine Operator
Shaw Industries
2024 - Current