Tori Schertzer
Milford,OH
Summary
Motivated individual with a passion for sales, seeking to help a business in the SaaS industry grow. Upcoming 2022 graduate obtaining a Bachelor of Arts in Communication. Seeking Sales Development Representative opportunity to leverage skills obtained through work experience in hospitality industry as well as courses through the University of Cincinnati.
Overview
4
4
years of professional experience
Work History
Server
Padrino
Milford, Ohio
06.2021 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Manager
Currito
Cincinnati, OH
06.2018 - 05.2021
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Recorded inventory sales into organization's weekly income report.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Accomplished multiple tasks within established timeframes.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Education
Bachelor of Arts - Communications
University of Cincinnati
Cincinnati, OH12.2022
Skills
- Verbal and Written Communication
- Public Speaking
- Multitasking
- Ability to work under pressure
- Relationship Building
- Team Leadership
- Microsoft Office
- Adaptable and Flexible
- Customer Satisfaction
- Interpersonal Skills
Accomplishments
Deans List
Certification
Sales Fundamentals
Timeline
Server
Padrino
06.2021 - Current
Manager
Currito
06.2018 - 05.2021
Bachelor of Arts - Communications
University of Cincinnati
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