Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant
Tori Schimmel

Tori Schimmel

Shawnee,OK

Summary

Dynamic Administrative Professional with a proven track record at the Lieutenant Governor's Office, excelling in customer service and data management. Recognized for enhancing team efficiency and fostering strong client relationships. Proficient in Microsoft Office Suite, with meticulous attention to detail and a commitment to maintaining confidentiality in all tasks.

Work History

Administrative Assistant

Lieutenant Governor's Office
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Software Support

Municipal Accounting Systems
  • Enhanced patient care by providing comprehensive Inpatient Epic software support to healthcare professionals.
  • Mentored junior engineers on best practices in software support, fostering a positive learning environment and increased team efficiency.
  • Negotiated software support contracts, delivering $Amount in savings.
  • Investigated and resolved production issues escalated by software support team.
  • Coordinated with external vendors for software support services, ensuring prompt resolution of technical issues affecting system performance or usability.

Administrative Supervisor

Finley and Cook
  • Trained new employees on company policies, procedures, software applications.
  • Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
  • Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.

Accounts Executive

Fred’s Tire and Battery
  • Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
  • Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
  • Increased client satisfaction by effectively managing accounts receivable and payable processes.
  • Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
  • Recorded accurate and efficient records in customer database.

Administrative Assistant

Citizens Potawatomi Nation
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

Basics -

Shawnee High School
Shawnee, OK

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Microsoft Office Suite
  • Office management
  • Professional communication
  • Database entry
  • Scheduling and calendar management
  • Dedicated team player
  • Excel spreadsheets
  • Appointment scheduling
  • Recordkeeping
  • Verbal communication
  • Data organization
  • Deadline oriented
  • Records management
  • Professional and mature
  • Invoice processing
  • Mail handling
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Spreadsheets
  • Data collection
  • Multi-line phone systems
  • Meeting planning
  • Mail management
  • Meeting arrangements
  • Account management
  • Payroll and budgeting
  • Accounting support
  • Account reconciliation
  • Mail distribution
  • Staff management
  • Inventory systems

Timeline

Administrative Assistant

Lieutenant Governor's Office

Software Support

Municipal Accounting Systems

Administrative Supervisor

Finley and Cook

Accounts Executive

Fred’s Tire and Battery

Administrative Assistant

Citizens Potawatomi Nation

Basics -

Shawnee High School

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Tori Schimmel