Tori Spooner
Hillsboro,MO
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
Student Nurse Technician
St. Louis Children’s Hospital
St Louis, MO
04.2021 - Current
- Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions.
- Ensured timely responses to call lights, attending to patients'' needs quickly and efficiently.
- Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
- Participated in educational opportunities to continually improve nursing knowledge and enhance the quality of patient care provided.
- Facilitated effective communication between patients, families, and healthcare team members, ensuring proper coordination of care.
- Demonstrated strong clinical skills in performing wound care, catheter insertion, and medication administration under the supervision of a registered nurse.
- Utilized strong critical thinking abilities when assessing complex situations and determining appropriate actions based on clinical guidelines.
- Increased patient satisfaction by addressing concerns and answering questions about treatment plans and procedures.
- Provided emotional support to patients and their families.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Administered PO and IV medication according to each patient's medical charts, placed IV's, foley catheters , NG tubes, etc under the supervision of the RN.
- Documented patient information and care activities in electronic health record.
- Enhanced patient care by providing compassionate support and assistance with daily living activities.
- Applied evidence-based practices in delivering appropriate interventions according to individual patient needs.
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
PCT
Mercy Hospital South
St Louis, MO
04.2021 - 04.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Preschool Assistant Teacher
Victory Children’s Center
Pevely, MO
08.2018 - 04.2020
- Supervised children during in-classroom activities and on playground.
- Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Engaged and entertained children through recreational and educational activities.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
- Contributed ideas for classroom decorations that fostered creativity and imagination among young learners.
- Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
- Promoted language development in students by engaging them in conversations, reading stories, and teaching songs related to various themes.
- Established strong relationships with families by actively participating in school events such as open houses and parent-teacher conferences.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Modeled positive behavior and communication skills for students.
Hostess
Chilis Bar & Grill
Fenton, MO
08.2016 - 08.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
Education
Associate of Applied Science - Registered Nurse
St Louis Community College
St Louis, MO05.2024
Skills
- HIPAA Compliance
- IV Insertion
- Clinical Documentation
- Clinical judgment
- Patient Communication
- Compassionate Care
- Patient-focused care
- First Aid Certification
- Heartsaver CPR AED (CPR AED)
- Time Management
- Attention to Detail
- Direct Patient Care
- Calm Under Stress
- Patient Observation
- Supporting personal needs
Timeline
Student Nurse Technician
St. Louis Children’s Hospital
04.2021 - Current
PCT
Mercy Hospital South
04.2021 - 04.2022
Preschool Assistant Teacher
Victory Children’s Center
08.2018 - 04.2020
Hostess
Chilis Bar & Grill
08.2016 - 08.2018
Associate of Applied Science - Registered Nurse
St Louis Community College