Torianna Skorupski
Schenectady,NY
Summary
Dynamic and results-driven professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective communication and transaction processing. Recognized for training new team members and maintaining operational excellence, contributing to a consistently positive shopping experience.
Overview
9
9
years of professional experience
Work History
Team Member
Target
07.2021 - Current
- Operated cash register, processed transactions efficiently, and maintained accuracy in financial exchanges.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Trained new employees on company policies, customer service standards, and operational procedures.
- Conducted routine inspections of store environment to maintain cleanliness and safety compliance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Cashier
ShopRite
10.2017 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cash drawer accuracy and reconciled end-of-shift balances.
- Provided exceptional customer service to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and best practices.
Front End Associate
Sonics Drive In
05.2017 - 10.2017
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale system efficiently to process transactions and manage orders.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Trained new employees on procedures, enhancing overall team performance and consistency.
- Monitored inventory levels, restocking supplies as needed to ensure seamless operations.
Education
No Degree -
Suny SCCC
Schenectady, NYHigh School Diploma -
Mohonasen High School
Rotterdam, NY06-2019
Skills
- Customer service
- Cash handling
- Transaction processing
- Point-of-sale operations
- Communication skills
- Performance consistency
- Positive attitude
Timeline
Team Member
Target
07.2021 - Current
Cashier
ShopRite
10.2017 - 04.2021
Front End Associate
Sonics Drive In
05.2017 - 10.2017
No Degree -
Suny SCCC
High School Diploma -
Mohonasen High School