Torin O'Toole
Frisco
Summary
Reliable service professional with solid background in maintaining vehicles and delivering top-notch customer service. Skilled in efficiently coordinating tasks, handling various types of vehicles, and ensuring cleanliness and order. Strong team player, adaptable to changing needs, and consistently focused on achieving results. Proven ability to enhance operational efficiency and contribute positively to team dynamics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Valet
Avondale Premier Collection
Dallas, TX
01.2026 - Current
- Employed effective time management strategies in order to meet tight deadlines.
- Coordinated all vehicle pick ups & deliveries each day with trips ranging all across the Dallas Fort-Worth metroplex.
- Communicated with clients & service advisor to ensure we had all necessary paperwork & information in order to pick up or deliver the vehicle.
- Ensured safety by adhering to traffic laws, company policies and procedures.
- Greeted and interacted with guests upon arrival to provide great service.
- Maintained accurate records of vehicle arrivals and departures, keys, and customer information.
- Developed innovative strategies to maximize efficiency in the parking lot.
Support Staff
Ferrari Dallas
Plano, TX
08.2022 - 12.2025
- Assisted with onboarding new staff members by providing training on company policies and procedures.
- Developed strong relationships with customers, providing support and guidance to ensure satisfaction.
- Greeted customers, parked and retrieved vehicles, and provided exceptional customer service.
- Inspected interior and exterior of vehicles for damage prior to parking them.
- Demonstrated strong communication skills to coordinate with customers and staff.
- Developed an organized system for efficient retrieval of vehicles.
- Coordinated vehicle deliveries & pick ups from client homes & 3rd party vendors.
- Assisted in driving clients to their homes, workplaces & Enterprise rental.
- Performed daily cleaning duties, including sweeping, mopping, dusting, and vacuuming floors, washing windows, walls, and ceilings, and disposing of trash.
- Performed state inspections & drive cycles on vehicles to set readiness monitors.
Lot Porter/Technician
Carvana, LLC / Drivetime Inspection Center
Blue Mound, TX
11.2020 - 08.2022
- Ensuring each vehicle is inspected for mechanical, drivability or cosmetic concerns
- Completing multi-point inspection on arriving inventory to include fuel level, safety features, drivability test and proper display of all company and state disclosures
- Maintaining positive relationships with coworkers and external vendors
- Interacting and communicating with team members and management across all lines of the business.
- Assisted in the maintenance, organization and appearance of the vehicle inventory lot.
- Responsible for removing tires & inspecting & measuring brake pads & rotors
- Inspected the under side of vehicle to ensure there wasn’t any damage or leaks
- Ensured that all tires were filled up to the correct psi for that vehicle
Clamp Lift Operator
Pantos Logistics LG Electronics
Roanoke, TX
08.2020 - 08.2020
- Maintained battery, oil and tires on clamp and conducted daily pre-shift inspections of equipment for preventative maintenance.
- Located products and fulfilled orders Utilized forklift to load and unload trucks Managed inventory control system
- Operated clamp lift truck to load and unload trucks, and to pull and stage appliance orders for shipment
- Followed all company and OSHA safety regulations and promoted safe work habits
- Placed LG products in correct bays utilizing my RF scanner to set location of product
Warehouse Associate
Dirt Cheap Store
White Settlement, TX
03.2020 - 07.2020
- Follow all safety protocol and warehouse procedures
- Maintain a clean and orderly warehouse environment
- Assisted in loading/unloading delivery trucks while utilizing forklift and operating pallet jack to transport materials and equipment to correct location
- Can operate forklift, standing forklift, & pallet jack, to transport, stage, and store freight.
- Proficiently stocked and organized shelves within the store
- Assisted in carrying out heavy and large purchased items for customers
Cashier/Server/Cook
Honda Of Fort Worth
Fort Worth, TX
08.2019 - 03.2020
- Successfully operated the Twins Creeks Cafe point of sale system
- Diligently maintained the dining room by picking up dishes, wiping tables, sweeping and replenishing the drink station
- Adequately took cafe inventory and ordered our food delivery truck twice a week thru Ben E. Keith foods
- Unloaded the product from the truck and shelved and organized it according to date
- Actively listened to and resolved any and all customer complaints regarding the cafe
- Closed out point of sale system at the end of every day and turned in the deposit to accounting
Retail Sales Associate
Major League soccer
01.2016 - 03.2020
- FC Dallas Team Store (Major League soccer team)
- Along with FC Dallas merchandise department we achieved one million dollars in total sales this past soccer season while generating between $50,000 - $100,000 sales each game
- Assisting customers with various needs, as well as, answering any questions regarding all merchandise inside the team store
- Extensive product knowledge of all merchandise inside the team store
- Effectively operating the FC Dallas point of sale system, completing weekly inventory counts of four FC Dallas temporary sales locations, listening to and resolving customer concerns, storing and organizing all backstock in the FC Dallas warehouse & restocking & sizing apparel and accessories in the week leading up to an FC Dallas match
Concierge
Stadium People
Arlington, TX
06.2019 - 01.2020
- Scanned between 500-1000 tickets of suite and club ticket holders at entry of AT&T stadium suites during each Dallas Cowboys home game.
- Assisted in directing fans and visitors to their seats, suites as well as to attractions inside the stadium
- Operated suite elevator during Dallas Cowboys games
- Assisted guests in checking in their bags and valuables at the help desk
Salad Bar Attendant
Salata
01.2018 - 01.2019
- Salata (New generation salad bar)
- Assisted 300-500 customers that generated over five thousand dollars in revenue daily while leading us to achieve 1st place in regional sales.
- Effectively trained 10+ employees on company recipes, prepping techniques, cleaning procedures & how to provide outstanding customer service.
- Greeting customers as they arrive at the salad bar and inquire about their specific needs
- Unloaded produce and food delivery truck biweekly
- Taking detailed weekly inventory of supplies and ingredients that needed to be ordered, labeling and placing dates on products to ensure quality and freshness
- Preparing and cooking fresh ingredients and dishes & replenishing salad bar ingredients on a constant basis, and ensuring that complementing condiments are made available as well as following recipes to make salads, complementing different cuisines, ensuring that quality standards are met
Juice Bar Attendant/Cashier
Extracts Juice
01.2016 - 01.2018
- Extracts Juice (Organic juice bar)
- Effectively completed orders in a timely manner
- Maintained an exceptionally clean and organized work station
- Effectively operated our point of sale system as well as the cash register
- Received a pay raise for working previously unscheduled hours on multiple occasions
- Welcomed customers into the store and assisted in taking their orders, dated and restocked all items on the salad bar to ensure that customers were receiving the freshest ingredients possible & recorded a detailed inventory of supplies and ingredients on a weekly basis
Education
High school diploma -
Heritage High School
01-2016
Chassis Technician - Automotive
Dallas College
Dallas, TX12-2023
Skills
- Strong work ethic
- Reliability and punctuality
- Cash handling proficiency
- Time management
- Attention to detail
- Multitasking and organization
- Customer service excellence
- Verbal and written communication
- Flexible schedule
- POS system operations
- Vehicle handling expertise
Certification
- Driver's license
- Food Handler
- Forklift Certification
Assessments
- Sales Skills: Influence & Negotiation — Completed July 2019
- Using influence and negotiation techniques to engage with and persuade customers.
- Full results: Completed
- Work Style: Reliability — Highly Proficient July 2019
- Tendency to be dependable and come to work
- Full results: Highly Proficient
- Workplace Safety — Completed July 2019
- Following best practices to avoid accidents and injuries.
- Retail Customer Service — Proficient July 2019
- Measures a candidate's ability to comprehend and respond appropriately to retail customer needs.
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Service Valet
Avondale Premier Collection
01.2026 - Current
Support Staff
Ferrari Dallas
08.2022 - 12.2025
Lot Porter/Technician
Carvana, LLC / Drivetime Inspection Center
11.2020 - 08.2022
Clamp Lift Operator
Pantos Logistics LG Electronics
08.2020 - 08.2020
Warehouse Associate
Dirt Cheap Store
03.2020 - 07.2020
Cashier/Server/Cook
Honda Of Fort Worth
08.2019 - 03.2020
Concierge
Stadium People
06.2019 - 01.2020
Salad Bar Attendant
Salata
01.2018 - 01.2019
Retail Sales Associate
Major League soccer
01.2016 - 03.2020
Juice Bar Attendant/Cashier
Extracts Juice
01.2016 - 01.2018
High school diploma -
Heritage High School
Chassis Technician - Automotive
Dallas College