Toriyanna Harris
Interlachen
Summary
Dynamic Sales Associate at GNC with exceptional customer service skills and a proven ability to boost sales through effective product recommendations. Adept in digital art programs and conflict resolution, thrives in team environments, ensuring customer satisfaction and store organization while actively participating in promotional activities. Hard working, engaging, committed, and reliable with proven skills in customer service and promoting products. Quickly masters new skills to drive company success.
Overview
4
4
years of professional experience
Work History
Sales Associate
GNC, General Nutrition Center
Palatka
11.2024 - Current
- learns about products and layout of store
- Educate customers on product benefits and proper usage techniques.
- proficient computer skills
- greet, assist, and listen to customers based on their needs
- ask lifestyle questions to better meet customer needs
- make product recommendations
- ensure store cleanliness
- block and face merchandise
- help receive shipments
- complete bank deposits
- assist with inventory
- Resolves customer inquiries and concerns in a timely manner
- Participates in promotional activities to boost store visibility and sales
- provides exceptional customer service
- Answers incoming telephone calls to provide store, products and services information
- Restocks shelves as needed to ensure sufficient inventory levels.
- Process transactions using a point-of-sale system
- operate cash register
Volunteer
Kingdom Hall of Jehovah's Witnesses
Interlachen
06.2023 - 06.2023
- Asked lifestyle questions to meet the needs of the organization and goals
- Helped maintain the cleanliness and order of the Kingdom Hall facilities.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Family Babysitter
Aunt And Uncle
Hawthorne
01.2022 - 01.2022
- Supervised children during playtime and educational activities.
- Maintained a safe and clean environment for children.
- Assisted with homework and school projects as needed.
- Resolved conflicts between children using effective communication skills.
- Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
- Took children out on walks or to playgrounds to encourage physical activity.
- Enforced rules set by the parents regarding television time, toys, snacks.
- Observed children during snack time to prevent choking.
Education
AA+AS degree - Animation
Florida School of The Arts
Palatka, FL08-2024
High School Diploma - General Academics
My District Virtual School
Palatka, FL03-2022
Skills
- ADVANCED ART SKILLS
- TRADITIONAL ART MEDIUMS
- DIGITAL 2-D ANIMATION
- DIGITAL ART PROGRAMS
- COMPUTER SKILLS
- SMARTPHONE SKILLS
- ATTENTION TO DETAIL
- CUSTOMER SERVICE SKILLS
- CREATIVITY
- WORKING IN TEAMS
- PATIENCE
- ACTIVE LISTENING
- PROBLEM SOLVING
- TEAM PLAYER
- CONFLICT RESOLUTION
- TIME MANAGEMENT
- VERBAL AND WRITTEN COMMUNICATION
- ORDER PROCESSING
- MONEY HANDLING
Timeline
Sales Associate
GNC, General Nutrition Center
11.2024 - Current
Volunteer
Kingdom Hall of Jehovah's Witnesses
06.2023 - 06.2023
Family Babysitter
Aunt And Uncle
01.2022 - 01.2022
AA+AS degree - Animation
Florida School of The Arts
High School Diploma - General Academics
My District Virtual School