Torlondo Tucker
Delmar,MD
Summary
Ambitious Director with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
13
13
years of professional experience
Work History
Director of Dietary Services
Pam Health Rehabilitation Hospital
03.2023 - Current
- Improved patient satisfaction by implementing customized dietary plans tailored to individual needs.
- Managed budget and financial resources effectively to reduce departmental costs without compromising quality of service.
- Streamlined kitchen operations by introducing new efficient workflows, increasing productivity levels among staff members.
- Coordinated special events catering services within the facility, exceeding client expectations while remaining within budget constraints.
- Assists in hiring, training and coaching dietary staff to ensure proper cooking procedures as well as safety regulations and productivity strategies.
- Managed staff schedules and maintained adequate coverage for all shifts while motivating staff to preform at peak efficiency and quality.
Dietary Cook/Supervisor
Encompass Health Rehabilitation
02.2012 - 03.2023
- Responsible for analyzing nutritional needs of patients and developing a standard weekly menu
- Worked with hospital nutritionist and doctors to develop proper meals for patients with special needs
- Assisted in maintaining a high level of cleanliness in the hospital kitchen
- Supervised kitchen staff.
Dietary Cook
Peninsula Regional Medical Center/Tidal Health
02.2011 - 01.2017
- Responsible for creating standard weekly menu for patients based on instructions from nutritionist
- Assisted in creating and preparing meals for patients with special needs
- Worked closely with hospital staff to insure high quality meals in the staff kitchen.
Education
Business Management -
Onondaga Community College
Syracuse, NY01.1994
High school or equivalent -
Nottingham High School
Syracuse, NY01.1993
Skills
- Strong understanding of nutrition
- Strong leadership skills while motivating others
- Director experience
- Employee Coaching
- Excellent group communicator
- Strong menu preparation skills
- Reliable and dedicated employee
- Excellent at maintaining food inventories and making sure all ingredients are fresh
- Exceptional customer service skills
Timeline
Director of Dietary Services
Pam Health Rehabilitation Hospital
03.2023 - Current
Dietary Cook/Supervisor
Encompass Health Rehabilitation
02.2012 - 03.2023
Dietary Cook
Peninsula Regional Medical Center/Tidal Health
02.2011 - 01.2017
Business Management -
Onondaga Community College
High school or equivalent -
Nottingham High School
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