
Detail-oriented Data Analyst with extensive experience leading operational data analysis in high-volume environments. Expertise in developing Excel dashboards and Microsoft BI to track KPIs and presenting insights to senior leadership, enhancing decision-making and performance optimization. Currently pursuing a Bachelor's in Data Science to further enrich analytical skills.
Directed pharmacy operations as Non-Commissioned Officer in Charge (NCOIC) in the United States Air Force, overseeing personnel and workflow while conducting operational data analysis for high-volume military pharmacy to enhance service delivery.
• Delivered data-driven insights to senior leadership and cross-functional stakeholders, influencing mission-critical decisions and strategic planning.
• Compiled and presented performance summaries and analytical insights to senior leadership and cross-functional stakeholders, guiding informed operational decisions.
• Applied descriptive statistical analysis to identify workflow inefficiencies and reduce waste, contributing to improved service delivery and resource utilization.
• Built and maintained Excel dashboards tracking KPIs including prescription volume, turnaround time, and inventory levels, improving leadership visibility into operational performance.
Data Analysis
Performance metrics
Process improvement
Stakeholder briefings
Team management
Cross-functional collaboration
Analytical problem solving
Team management
Cross-functional collaboration