Torrence Hernandez
Kenosha
Summary
Versatile hairstylist with over 4 years experience in higher end salons, with strong focus on communication and customer relationship management. Expertise in all things hair ensuring clients leave feeling satisfied and informed. Stepping out of the hair industry after having my son ,wanting to experience new skills with my new lifestyle.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HAIRSTYLIST
KALON HAIR STUDIO
Kenosha
12.2024 - Current
- Employed professional tools and products to achieve optimal hair treatment results.
- Performed haircuts, coloring, and styling services to meet client needs.
- Consulted with clients to determine desired hairstyles and preferences.
- Guided clients on hair care techniques and recommended products for improved hair health.
- Stayed updated on industry trends to provide modern hairstyle options.
- Maintained a clean and organized work area to ensure safety and hygiene.
- Managed appointment scheduling to optimize client flow in the salon.
- Partnered with team members to improve service quality and streamline processes.
- Welcomed customers at reception and handled phone inquiries.
INDEPENDENT HAIRSTYLIST
LAVISH PHOENIXÉ HAIR STUDIO
Kenosha
08.2024 - 11.2024
- Consulted with clients to create personalized hairstyles and recommend services tailored to individual preferences.
- Executed haircuts, color treatments, and styling to enhance client satisfaction and meet diverse needs.
- Guided clients on hair care products and maintenance techniques to promote healthy hair and informed choices.
- Managed appointment scheduling to optimize workflow and client satisfaction.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Cleaned and organized workstations and tools to ensure a safe and efficient environment.
Hairstylist
RUFFOLO’S SALON & SPA
Kenosha
02.2022 - 08.2024
- Styled hair using advanced cutting, coloring, and texturizing techniques to achieve client satisfaction.
- Consulted with clients to tailor hairstyles and services that align with their preferences.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Recommended and customized hair care products to enhance client satisfaction and maintain hair health.
- Educated clients on proper home hair care maintenance techniques.
- Stayed updated on industry trends and new styling techniques through ongoing education.
- Assisted in training junior stylists on best practices and techniques.
- Utilized salon management software for scheduling appointments and tracking services.
- Greeted customers promptly upon arrival at the salon.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Maintained salon cleanliness and organization throughout the workday.
TANNING SALON RECEPTIONIST
TROPICAL TAN
Kenosha
09.2020 - 01.2023
- Delivered exceptional customer service, contributing to increased client satisfaction and retention.
- Trained new staff on front desk operations and customer service protocols.
- Processed cash transactions and payments accurately, ensuring smooth financial operations.
- Managed inventory, maintaining well-stocked and organized supplies to support daily operations.
- Opened and closed the reception area each day according to set guidelines.
Education
High School Diploma -
The Salon Professional Academy
Kenosha, WI01-2023
Skills
- Client booking systems
- Customer relationship management
- Inventory management
- Attention to detail
- Communication skills
- Brand marketing strategies
- Haircutting techniques
- Color application
- Hair styling
- Product recommendation
Certification
- Cosmetology Licenses
Timeline
HAIRSTYLIST
KALON HAIR STUDIO
12.2024 - Current
INDEPENDENT HAIRSTYLIST
LAVISH PHOENIXÉ HAIR STUDIO
08.2024 - 11.2024
Hairstylist
RUFFOLO’S SALON & SPA
02.2022 - 08.2024
TANNING SALON RECEPTIONIST
TROPICAL TAN
09.2020 - 01.2023
High School Diploma -
The Salon Professional Academy