Ashlyn Camp
Conyers ,GA
Summary
Customer-focused professional transitioning from hairstyling to customer account management, with 5+ years of experience building strong client relationships, managing appointments, and driving repeat business. Proven ability to understand client needs, resolve concerns, and deliver personalized service. Seeking to leverage communication and sales skills in a Customer Account Representative role.
Overview
7
7
years of professional experience
Work History
Hairstylist
Pin Up Salon
07.2023 - Current
- Built and maintained a loyal client base through personalized service and strong relationship management
- Consulted with clients to understand needs and recommend appropriate services/products
- Resolved client concerns professionally, ensuring high satisfaction and repeat business
- Managed appointment schedules and client records efficiently
- Increased products sales through upselling and recommendations
- Maintained consistent client retention and positive feedback
Hostess & Server
Madison Chophouse Grille
02.2019 - 11.2022
- Communicated clearly and professionally with diverse customers to provide information, recommendations, and support
- Managed multiple tasks simultaneously in fast-paced environments while maintaining accuracy and efficiency
- Resolved customer issues quickly and effectively, maintaining a calm and positive attitude under pressure
- Demonstrated strong attention to detail when handling orders, customer accounts, and transactions
- Collaborated with team members to ensure smooth operations and consistent service delivery
- Utilized upselling techniques to recommend additional products or services, increasing sales
Education
Master Cosmetologist - Cosmetology
Keune Academy By 124
Lawrenceville, GA06.2023
High School Diploma -
Morgan County High School
Madison, GA05.2022
Skills
Customer Relationship Management
Account Retention & Client Satisfaction
Communication & Active Listening
Problem Resolution
Sales & Upselling
Scheduling & Time Management
CRM Software / Booking Systems
Team Collaboration
Timeline
Hairstylist
Pin Up Salon
07.2023 - Current
Hostess & Server
Madison Chophouse Grille
02.2019 - 11.2022
Master Cosmetologist - Cosmetology
Keune Academy By 124
High School Diploma -
Morgan County High School