Results-oriented professional with experience in corporate sponsorship, creative services, and crisis communications. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals.
Overview
29
29
years of professional experience
Work History
Director of Sales Hemophilia
Genefix RX
08.2023 - Current
Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Achieved regional sales targets through effective territory management and relationship building with key clients.
Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
Director Bleeding Disorders Program
InfuCare Rx
01.2020 - 08.2023
Read news, read and recorded public service and promotional announcements and performed other on-air duties.
Monitored employee performance levels across different programs in order to maximize productivity.
Collaborated closely with other departments to promote cross-functional alignment of programs.
Director Of Sales Hemophilia
Factor One Source
01.2017 - 01.2020
Analyzed trends and results to determine annual unit and gross-profit plans.
Managed sales team to consistently achieve growth and hit sales targets.
Built high-achieving team by setting clear expectations and providing ongoing training and mentorship.
Director Of Patient Services
FAST
10.2012 - 01.2017
Developed and maintained computerized record management systems to store and process data, such as personnel activities and information and to produce reports.
Developed and implemented patient-centered care plans to ensure quality of service.
Researched best practices in patient relations management and implemented strategies accordingly.
Hemophilia Specialist
Affinity Biotechnology Inc
05.2009 - 08.2012
Attended management meetings to record new directives and information, offering insights and suggestions to improve procedures.
Implemented strategies to improve performance, accuracy, and quality.
Developed emergency management plans for recovery decision-making and communications.
Hemophilia Specialist
FactorHealth Management, LLC
04.2002 - 05.2009
Administered and created training and awareness presentations or materials.
Partnered with organization leaders on long-range strategies, organizational goals, and initiatives.
Developed processes to collect and store data for future use.
Owner
Special Attentions
09.2000 - 12.2005
Created product specifications documents outlining design requirements.
Ensured compliance with applicable laws and regulations related to business operations.
Successfully managed and developed a team of 10 employees, utilizing excellent communication skills and problem-solving capabilities.
Phlebotomy Supervisor
LabCorp
06.1996 - 07.2000
Explained fluid and tissue collection procedures to patients.
Assisted with specimen processing and pre-analytical testing functions.
Maintained excellent communication skills to provide comfort for patients during the collection process.
Medical Massage Therapist at Village Chiropractic Center and Medical Massage RxMedical Massage Therapist at Village Chiropractic Center and Medical Massage Rx
CS Supervisor for Ambulatory Cardiology Clinic at Children's Hospital Los AngelesCS Supervisor for Ambulatory Cardiology Clinic at Children's Hospital Los Angeles