Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Torrey Seymour

Dublin,OH

Summary

Engaged professional committed to providing outstanding customer service and hospitality while maximizing sales. Positive role model focused on team leadership, personnel support, and customer relationship building. Offering 5+ years of experience in brand promotion and meeting assigned sales goals.

Overview

3
3
years of professional experience

Work History

Community Manager

Crawford Hoying
Columbus, Ohio
12.2024 - Current
  • Coordinated community events to enhance member participation and interaction.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Developed and implemented strategies to increase community engagement.
  • Managed multiple projects simultaneously, ensuring deadlines are met.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Drove facility growth and increased resident morale by planning special activities.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Established partnerships with local businesses and organizations.
  • Developed and enforced community guidelines to maintain a positive environment.
  • Oversaw the recruitment and training of new community team members.

Leasing Manager

Coastal Ridge
Columbus, Ohio
08.2024 - 11.2024
  • Conducted property tours and responded to tenant inquiries effectively.
  • Developed and maintained positive relationships with potential tenants and property owners.
  • Oversaw lease agreements ensuring compliance with company policies and regulations.
  • Assisted in marketing strategies to attract prospective tenants to available units.
  • Coordinated maintenance requests between tenants and service teams promptly.
  • Trained new leasing agents on company procedures and customer service standards.
  • Analyzed market trends to inform pricing strategies for rental properties effectively.
  • Resolved tenant complaints in a timely manner to maintain positive relationships.

Leasing Manager

Crawford Hoying
Dublin, OH
01.2024 - 08.2024
  • Lead leasing consultants by teaching, coaching, setting a positive example, and exemplifying the seven core values established by Crawford Hoying.
  • Oversee the collection of rent and verify all payments.
  • Take action against delinquent renters.
  • Work closely with the Community Manager to design and implement resident retention programs.
  • Ensure that each new resident understands the lease and that the information included is accurate and properly recorded.
  • Greet prospective residents, determine their needs and preferences, and professionally present available
    apartment homes; communicate features and benefits of the community; answer incoming calls and
    handle each one with professionalism; complete guest card information for all prospects, and follow up as
    appropriate; enter all guest cards and applicants into the computer system on the same day; accurately
    complete leases and renewal applications, assist with verification, and notify prospective residents of
    results; generate miscellaneous resident communication as needed; maintain awareness of local market
    conditions and trends; contribute ideas to the Community Manager for marketing the property and for
    improving resident satisfaction; maintain a professional and friendly atmosphere in the leasing office and
    all areas where prospective residents and residents meet; maintain a professional appearance in
    accordance with uniform requirements.
  • Perform other duties as assigned.

Leasing Consultant

Crawford Hoying
Dublin, OH
11.2022 - 01.2024
  • Responsible for leasing luxury apartment homes and maintaining a high level of occupancy in Bridge Park
  • High-level focus on lead generation utilizing various marketing and social media materials provided by Crawford Hoying
  • Recognized for swift and efficient handling of issues and consistent follow-up
  • Maintain a professional and friendly atmosphere in the Leasing Office, and all areas where prospective residents meet.
  • Ongoing daily and weekly reporting on move-in and move-out inventories, market surveys, resident issues, service requests.

Education

Fashion Merchandising -

Columbus State Community College
Columbus, OH

Skills

  • Customer service oriented
  • Outgoing personality
  • Superb time management
  • Highly organized
  • Friendly, positive attitude
  • Merchandising knowledge
  • Reliable and punctual
  • Listening skills
  • Team player mentality

Timeline

Community Manager

Crawford Hoying
12.2024 - Current

Leasing Manager

Coastal Ridge
08.2024 - 11.2024

Leasing Manager

Crawford Hoying
01.2024 - 08.2024

Leasing Consultant

Crawford Hoying
11.2022 - 01.2024

Fashion Merchandising -

Columbus State Community College