Torrey Waiwaiole
Las Vegas,NV
Summary
Experienced server skilled in front-of-house and back-of-house operations. Strong work ethic, food safety expertise, and exceptional customer service. Recognized for consistent attendance and dedication to creating memorable dining experiences. Proficient in anticipating customer needs, resolving issues promptly, and maintaining a positive attitude in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Server
Born And Raised Las Vegas Bar
6470 Kevin Way Suit 100 Las Vegas, NV 89149
03.2024 - 06.2025
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently, prioritizing tasks to enhance guest experiences.
- Trained new team members on service standards and restaurant protocols.
- Resolved guest complaints professionally, ensuring positive dining experiences and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Cocktail Waitress
Distill
6430 N Durango Dr, Las Vegas, NV 89149
01.2022 - 11.2022
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Eagle Crest Golf Resort
2203 Thomas W Ryan Blvd Las Vegas, NV 89134 Unite
07.2021 - 01.2022
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
Cinnamons Restaurant
Kailua
08.2010 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Diploma -
Kailua High School
Kailua, HI06.2011
Skills
- Speed and efficiency
- Reliability and punctuality
- Efficient multitasking
- Payment processing
- Stress tolerance
- Building rapport with customers
Timeline
Server
Born And Raised Las Vegas Bar
03.2024 - 06.2025
Cocktail Waitress
Distill
01.2022 - 11.2022
Server
Eagle Crest Golf Resort
07.2021 - 01.2022
Server
Cinnamons Restaurant
08.2010 - 01.2021
Diploma -
Kailua High School