Overview
Work History
Education
Skills
Certification
Timeline
Generic

Torri Pitts

Mobile,AL

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Mobile, AL
05.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Properly sanitized surfaces after each customer to ensure customer safety
  • Keep testing room sanitized and made sure there wasn't any cross contamination
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Customer Service Associate

Walmart
Mobile, AL
02.2021 - 05.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Resolved concerns with products or services to help with retention and drive sales.

Office Clerk

C&P Models
Helena, AL
07.2020 - 02.2021
  • Interacted with customers by phone, email or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Handled incoming business and client requests for information.

Cashier

Walgreens
Helena, AL
02.2018 - 06.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Disinfected surfaces at check out after each customer.
  • Regularly cleaned and disinfected shopping carts
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Stocked shelves with merchandise throughout the store
  • Handled customer service over the phone.
  • Greeted every customer entering and exiting the building.

Care Giver

Family Members
Helena, AL
05.2017 - 02.2018
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.

Education

Bachelor of Science - Nursing

University of South Alabama
Mobile, AL
05.2024

Helena High School
Helena, AL
05.2019

Skills

  • Exceptional Communicator
  • Cash Register Operation
  • Inventory Stocking
  • POS Systems
  • Return and Exchange Processing
  • Telephone Reception
  • Adaptable and Flexible
  • Guest Satisfaction
  • Customer Support
  • Excellent Attention to Detail
  • Computer Proficiency
  • Reading Comprehension

Certification

  • Certified in CPR

Timeline

Pharmacy Technician

Walgreens
05.2022 - Current

Customer Service Associate

Walmart
02.2021 - 05.2022

Office Clerk

C&P Models
07.2020 - 02.2021

Cashier

Walgreens
02.2018 - 06.2020

Care Giver

Family Members
05.2017 - 02.2018

Bachelor of Science - Nursing

University of South Alabama

Helena High School

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Torri Pitts