Torriana Jarvis
Thibodaux,LA
Summary
Most of my career has been in Customer Service, providing 10+ years of empathy, support & problem solving skills. I’ve also assisted in remote settings where call volumes were high. I am looking to advance with an organization where I can learn more while continuing to provide exceptional services.
Overview
3
3
years of professional experience
Work History
Freight Team Associate
The Home Depot
2023.09 - 2026.07
- Working as a team to unload and stock freight, moving pallets using pallet jacks, zoning, and assisting customers with product availability
Mortgage Customer Service Representative
MCI
2024.04 - 2025.07
- Taking inbound calls, following a call guide to assist customers pertaining to their Wells Fargo mortgage accounts by processing payments, submitting work orders, advising them on loan products, upselling and directing them to the right department.
Infant Teacher
Corban Early Childhood Center
2024.07 - 2025.01
- Providing a nurturing and loving relationship with infants, discussing child progress and developmental milestones with their parents and regularly cleaning and sanitizing surfaces.
Patient Care Tech
Thibodaux Regional
2023.11 - 2024.01
- Working in the Intensive Care Unit supporting nurses and doctors by taking vital signs, collecting blood and urine samples and assisting with bedside care and daily living activities.
Education
Clinical Medical Assistance
Blue Cliff College
Houma04.2021
High School Diploma -
Assumption High School
Napoleonville05.2014
Skills
- Customer Service
- Payment processing
- Patient care
- Warehouse experience
Timeline
Infant Teacher
Corban Early Childhood Center
2024.07 - 2025.01
Mortgage Customer Service Representative
MCI
2024.04 - 2025.07
Patient Care Tech
Thibodaux Regional
2023.11 - 2024.01
Freight Team Associate
The Home Depot
2023.09 - 2026.07
Clinical Medical Assistance
Blue Cliff College
High School Diploma -
Assumption High School