Driven CNA with proven leadership at Dunkin' Donuts and compassionate patient care at Dignity Health East Valley Rehabilitation Hospital. Excelled in regulatory compliance and patient-focused care, enhancing patient satisfaction and safety. Skilled in multitasking and active listening, consistently delivering results by promoting independence and dignity in patient interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Dignity Health East Valley Rehabilitation Hospital
1515 W Chandler Blvd, Chandler, AZ 85224
01.2023 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
CNA
La Estancia Nursing & Rehabilitation Center
15810 S 42nd St, Phoenix
02.2022 - 12.2022
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Shift Lead
Dunkin' Donuts
Casa Grande, AZ
11.2020 - 02.2022
Resolved customer complaints and reported issues to senior management.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Completed opening and closing duties to facilitate business operations.
Education
Some College (No Degree) - Nursing
Central Arizona College
Coolidge, AZ
Skills
Guest service
Issue resolution
Ability to analyze reports
Experience in leadership
Multitasking
Supervision
Active listening
Customer service
Reliable team player
Bedside manner
Compassionate
Patient-focused care
Vital signs monitoring
Adaptable
Certification
First Aid Certification
Basic Life Support Certification (BLS)
Timeline
CNA
Dignity Health East Valley Rehabilitation Hospital