TORRIE WALKER JR
Phoenix
Summary
Dynamic leader with a decade of experience in networking and decision-making. A diverse range of professional experiences has fostered a culture of positivity while driving growth for all collaborators. Committed to leveraging skills and insights to inspire teams and achieve organizational goals, ready to make a meaningful impact in the next role.
Overview
13
13
years of professional experience
Work History
Financial Advisor
Achieve
Tempe, AZ
09.2025 - Current
- Developed personalized financial plans to meet clients' long-term goals.
- Implemented streamlined processes for client onboarding, improving efficiency.
- Provided ongoing support to clients, enhancing relationships and trust.
- Educated clients on financial products and services, ensuring informed decisions.
General Manager
Center Court Pickleball Club
Gilbert, AZ
07.2024 - 09.2025
- Oversaw daily operations of a high-volume pickleball club, including staffing, scheduling, member relations, and financial performance.
- Led membership growth initiatives resulting in a significant increase in new sign-ups, renewals, and member engagement.
- Developed and implemented programming such as leagues, clinics, and tournaments to drive revenue and enhance community involvement.
- Trained and managed a diverse team, fostering a positive work culture while ensuring top-tier customer service and operational efficiency.
- Certified in CPR/AED/First Aid, Finger Printing, and Food Handling
Recreation Coordinator
City of Maricopa
Maricopa, AZ
10.2023 - 05.2024
- Coordinate and oversee sports staff, managing youth and adult sports programs, ensuring smooth operations
- Develop and maintain community partnerships with NFL Flag and Jr Suns, enhancing program outreach
- Administer multiple sports department budgets, ensuring efficient resource allocation
- Certified in CPR/AED/First Aid, Finger Printing, Food Handling, USA Football, and Jr NBA/Jr Suns leagues
- Experience in aquatics and field painting, contributing to comprehensive sports program management
- Trained workers in operations, safety standards and customer service.
- Prepared workers for special groups and VIPs with advanced plans.
- Managed safety supplies, first aid kids and other program equipment.
Onboarding specialist (Lead)
American Express
Phoenix, AZ
07.2022 - 10.2023
- Pilot team for onboarding business and consumer checking accounts
- Valedictorian of the pilot onboarding training class
- Spearheaded the seamless onboarding of new business and consumer checking accounts, ensuring customer satisfaction and retention
- Led a pilot team for early tenure customers, enhancing initial customer interactions and support structures
- Provided critical backup support during peak call volumes, maintaining high service levels and customer satisfaction
- Achieved top performance in pilot onboarding training, demonstrating exceptional understanding and application of processes
Sports Manager
The Salvation Army Ray and Joan Kroc Corp Community Center
Phoenix, AZ
01.2015 - 12.2021
- Led and managed gym staff, overseeing all youth sports programs, achieving community engagement awards
- Managed and evaluated 40+ employees, ensuring high performance and effective team collaboration
- Created and managed multiple budgets, optimizing resource allocation and financial efficiency
- Implemented off-site advertising, increasing program enrollment and community participation
- Increased youth sports program enrollment by 25% through strategic community partnerships and targeted marketing campaigns
- Streamlined budget management processes, reducing operational costs by 15% while maintaining program quality and staff satisfaction
Pharmacy Technician/ Customer Care Specialist
CVS Caremark
Phoenix, AZ
03.2013 - 01.2016
- Managed medication inventory, ensuring accuracy and efficiency, leading to improved stock levels
- Assisted pharmacists in preparing and dispensing medications, enhancing workflow and patient satisfaction
- Resolved customer inquiries and issues, maintaining high customer service standards
- Optimized medication inventory processes, significantly reducing discrepancies and ensuring seamless operations
Education
Mesa Community College
Mesa, AZ01-2006
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Desert Pines High School
Las Vegas, Nevada06-2005
Skills
- Fitness programming
- Mental and physical wellness
- Special event planning
- Client engagement
- Community relations
- Facility management
- Schedule management
- Coaching experience
- Program planning
- Sales expertise
- Analytical thinking
- Relationship building and management
- Investment advice
- Banking
- Debt management
- Customer service
Timeline
Financial Advisor
Achieve
09.2025 - Current
General Manager
Center Court Pickleball Club
07.2024 - 09.2025
Recreation Coordinator
City of Maricopa
10.2023 - 05.2024
Onboarding specialist (Lead)
American Express
07.2022 - 10.2023
Sports Manager
The Salvation Army Ray and Joan Kroc Corp Community Center
01.2015 - 12.2021
Pharmacy Technician/ Customer Care Specialist
CVS Caremark
03.2013 - 01.2016
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Desert Pines High School
Mesa Community College
Additional Information
- Volunteered for Doolittle Community Center in Las Vegas, NV.
- Annual Volunteer for New Jerusalem Baptist Church in Las Vegas, NV.
- Annual Saint Mary's Food Bank Volunteer Phoenix, AZ.
- Volunteered for multiple Salvation Army programs before being hired.
- Youth sports coach all over the valley for the last 10 years.
- Volunteered for Saint Mary's food bank in Phoenix, AZ.
- 2017, Community Award Winner (Salvation Army Kroc Center)
- 2018, C.A.R.E.S Award Winner (Salvation Army Kroc Center)
- 2021, Consumer banking Pilot Class Valedictorian (American Express)