Summary
Overview
Work History
Education
Skills
Timeline
Intern

Brittaney Gervin

Winston Salem,NC

Summary

Supportive Team Lead with 3 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

12
12
years of professional experience

Work History

Team Lead

Popshelf
Winston Salem, NC
10.2021 - Current

Team Leader

Burlington Coat Factory Warehouse
Winston Salem, NC
09.2019 - 10.2021
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Cross-trained and provided backup support for organizational leadership.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Led team of [Number] members while providing exceptional customer service.

Food Grader

Tyson Foods
North Wilkesboro, NC
06.2015 - 07.2017
  • Graded raw materials based on checklist of quality standards.
  • Documented products checked, grades assigned and rejected items in master logs.
  • Opened sealed containers and checked for spoilage due to improper handling and transportation.
  • Documented inspections, assignments and task completion to comply with company policies.

Cashier

Walmart
Winston Salem, NC
03.2008 - 11.2014
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Mentored new team members on sales software system operation.
  • Tallied cash drawer at beginning and end of each work shift.
  • Checked personal identifications during alcohol and tobacco sales.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Collected and authorized payments of guests.

Inventory Taker

RGIS Inventory Services
Winston Salem, NC
01.2008 - 03.2008
  • Completed physical inventory counts each month.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.

Education

High School Diploma -

Monroe Comprehensive High School
Albany, GA
06.2007 - 06.2007

Skills

Production monitoring

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Timeline

Team Lead

Popshelf
10.2021 - Current

Team Leader

Burlington Coat Factory Warehouse
09.2019 - 10.2021

Food Grader

Tyson Foods
06.2015 - 07.2017

Cashier

Walmart
03.2008 - 11.2014

Inventory Taker

RGIS Inventory Services
01.2008 - 03.2008

High School Diploma -

Monroe Comprehensive High School
06.2007 - 06.2007

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Brittaney Gervin