I enjoy organizing and cleaning, and helping others including customers
Tory Williams
Rochester,NY
Summary
As a cashier and part-time worker, I enhanced customer experiences and sales at Panera Bread. I worked well in the cashier field and in organization as well as, cash management and customer service excellence, achieving high accuracy in transactions. I am extremely skilled in team collaboration, I personally believe in team work and team building. I significantly contributed to maintaining an organized and welcoming environment, driving satisfaction and efficiency. I also committed to a hardworking experience that includes processing transactions and assisting customers. I am also dedicated to resolving issues, answering customer questions, and ringing up customers. I am also a very good problem-solver when it comes to customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Panera Bread
01.2023 - Current
- Welcomed customers and helped determine their needs.
- Restocked and organized.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Education
Associates - Criminal Justice
Monroe Community College
Rochester, NY12-2024
High School Diploma -
Mendon High School
Pittsford01-2022
Skills
- Returns processing
- Product restocking
- Drawer balancing
- Maintaining an organized area
- Cash management
- Attention to detail
- Payment processing
- Cleaning and sanitizing
- Cash handling and management
- Product recommendations
- Clear communication
- Multitasking and organization
- Hospitality and accommodation
- Time management skills
- Cash drawer balancing
- Product knowledge
- Refunds and exchanges
- Credit and cash transactions
- Staff training
- Complaint resolution
- Team collaboration
- Order taking
- Cash register operation
- Basic math
- Guest inquiries
- Customer assistance
- Customer service excellence
- Written and verbal communication
- Loss prevention
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Panera Bread
01.2023 - Current
Associates - Criminal Justice
Monroe Community College
High School Diploma -
Mendon High School
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