Torya Tania Malcolm
East Brunswick
Summary
Analytical and detail-oriented professional with seven years of experience directing and supporting daily operational and administrative functions. Skilled at collaborating closely with management and associates. Responsible for proactively managing daily activities, and assisting in actualizing an organization's aspirations, short-term initiatives, and long-term goals and objectives. Skills include being open-minded, a good listener, an active thinker, a positive self-starter, intrinsically motivated, and highly organized.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR Generalist
Fonseca Group dba McDonald's
01.2024 - Current
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings
- Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Supervise the administration of disability program which includes communication with employees and reconciliation of benefit payments for LOA
- Serve as a backup to the Human Resource Assistant
- Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Attend and participate in employee disciplinary meetings, terminations, and investigations
- Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices; review policies and practices to maintain compliance
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Oversee maintenance of employee benefits files; collaborate with payroll in updating employee payroll deduction records
- Administration of 401K benefits plan
- Maintain vendor relationships on a day-to-day basis
HR Assistant
Fonseca Group dba McDonald's
01.2022 - 01.2024
- Work with the management team and employees to increase better work relations, build Morale, and increase productivity and increase retention
- Prepare and submit payrolls for thirty-four locations (1700+ employees)
- Maintain accurate and up-to-date payroll and accruals records and documentation
- Present payroll reports to management
- Perform periodic audits of payroll and benefits records to ensure that all required documents are collected, assessed and filed appropriately
- Serve as primary contact for payroll, benefits administrators, workers comp, and unemployment
- Manage the transference of data to external contacts for premiums, services, and plan administration
- Maintain administrative procedures for assigned benefits processes with proper documentation
- Ensure compliance with applicable state and federal regulations with timely and accurate report processing and payment of fees
- Oversee and maintain employee benefits files and group benefits database
- Maintain the integrity and confidentiality of human resource files and records
- Conduct monthly ACA reports and email employees when they can enroll
- Maintain and manage FMLA, Short/Long Term Disability, and Workers Comp
- Quarterly Reports for Short-term Disability
- Ensure the exit process is executed effectively to ensure compliance
- Assist with onboarding and perform I9 audits
Dept. Manager/General Manager
Fonseca Group dba McDonald's
01.2021 - Current
- Ensure that the highest quality products and best guest service experience are delivered to every customer
- Address and resolve customer issues, inquiries, and concerns
- Responsible for recruiting, hiring, developing, and motivating team members
- Manage work schedules for all staff
- Maintain a safe, and respectful work environment for employees and customers
- Maintain a clean work area with clean equipment all in good working condition
- Ensure proper storage of ingredients and menu items and warrant proper handling, preparation, and presentation to guarantee food safety
- Maintain a marketing system for continued sales growth
- Manage administrative responsibilities such as employee timekeeping, cash handling, and sales reporting
- Ensures compliance with procedures and standards in all areas of operation, including delivery, restaurant maintenance, repairs, inventory, and accountability
- Scheduling managers and crew to operate the store efficiently
- Count inventory frequently to avoid any inventory issues
- Well-managed Base food cost and food over base food cost
- Labor cost management
Site Coordinator
Springboard Education in America
01.2017 - 01.2018
- Supervise teachers and other employees by ensuring programs run to standard and according to the approved curriculum
- Ensure administrative functions remain current to include state licensing-related materials
- Provide exceptional communication that is customer oriented
- Meet with school administrators to ensure programs are run efficiently
- Ensure state ratios were adhered to for safety based on student attendance
- Communicate with parents consistently
- Maintain a high level of confidentiality
Teacher
La Ressource Combined School
01.2009 - 01.2013
- Developed programs to increase student's interest in advanced learning
- Assist students in need of differentiated instruction with after-school tutoring
- Create, administer, and grade tests and quizzes
- Implement a child-friendly interactive curriculum to foster student's interest and receptive learning
- Developed age-appropriate lesson plans and taught subject-relevant children's poems, books, and movies to promote student curiosity, and participation
- Initiated parent-teacher meetings to discuss student's progress, establish educational priorities, and resolve issues
- Implemented literacy workshops to increase student reading and writing abilities
Education
Master of Business Administration - Human Resource Management
CTU
07.2025
Bachelor of Science - Business Administration, Human Resources Management
CTU
03.2024
Associate of Science - Business Administration
CTU
04.2022
Associate Degree -
Primary Teacher Education
Certificate - Bookkeeping and Payroll
01.2017
Certificate - Information Technology
01.2012
Certificate - Teaching Primary Education
01.2009
Skills
- Office administration
- Employee relations
- Maintaining files
- Team player
- HR policies
- Benefits administration
- Payroll administration
- New hire orientation
- Payroll processing
- Conflict management
- HRIS management
- Compensation/payroll
- Human resources operations
- Termination procedures
Certification
- Notary Public
- Certified Servsafe Instructor and Proctor
- Servsafe Manager
- OTP2
Societies Membership
- Delta Mu Delta - International Business Honor Society for Academic Excellence
- National Society of Leadership and Success
- Society of Human Resource Management
Timeline
HR Generalist
Fonseca Group dba McDonald's
01.2024 - Current
HR Assistant
Fonseca Group dba McDonald's
01.2022 - 01.2024
Dept. Manager/General Manager
Fonseca Group dba McDonald's
01.2021 - Current
Site Coordinator
Springboard Education in America
01.2017 - 01.2018
Teacher
La Ressource Combined School
01.2009 - 01.2013
Associate Degree -
Primary Teacher Education
Certificate - Bookkeeping and Payroll
Certificate - Information Technology
Certificate - Teaching Primary Education
Master of Business Administration - Human Resource Management
CTU
Bachelor of Science - Business Administration, Human Resources Management
CTU
Associate of Science - Business Administration
CTU
Similar Profiles
Sergio TaverasSergio Taveras
Fast-Food Crew Member at Fonseca GroupFast-Food Crew Member at Fonseca Group
Kiara MartinezKiara Martinez
Senior Expeditor at Fonseca Consulting GroupSenior Expeditor at Fonseca Consulting Group
Kiara MartinezKiara Martinez
Senior Expeditor at Fonseca Consulting GroupSenior Expeditor at Fonseca Consulting Group