Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toryreon Gary

Duncan

Summary

Professional in customer service leadership, equipped to manage and streamline drive-thru operations. Background includes optimizing workflows and boosting team morale to provide exceptional service. Strong focus on collaboration and adaptability to meet evolving needs, with expertise in problem-solving and time management.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Drive Thru Director

Chick Fil A
Greenville, SC
07.2019 - Current
  • Supervised drive-thru operations, ensuring efficient service and customer satisfaction.
  • Trained team members on best practices for order accuracy and speed of service.
  • Implemented strategies to optimize workflow and reduce wait times during peak hours.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team skills.
  • Analyzed customer feedback to identify areas for improvement and enhance overall guest experience.
  • Implemented new policies to improve overall efficiency and effectiveness of the drive-thru operations.
  • Improved customer satisfaction by efficiently managing drive-thru operations and timely order delivery.

Flow Work/

Burlington
Greenville, SC
08.2017 - 07.2019
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed weekly sales circulars and monitored price changes.
  • Counted cash in register drawer to balance register at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Assistant Teacher

Gilmore Prep
Greer, SC
08.2016 - 07.2019
  • My job as an assistant teacher is to teach the preschoolers how to write their names first and last.
  • Learning the pledge
  • Learning how to play with others
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Organized snack time and nap hours.

Server/volunteer

Haywood Estates
Greenville, SC
05.2012 - 07.2015

Working at Haywood Estates was great it was my first job out of high school. I was a part time server which means i work in the kitchen at breakfast time, lunch, and dinner time. I also help out with volunteering with the residents in game nights or if my mangers needed someone to come in for someone else to fill in I always volunteered to do so. I helped print papers helped clean rooms and move things around.

Education

Associate of Science - Early Childhood Education

Greenville Technical College
Greenville, SC
05-2023

Skills

  • Teamwork skills
  • Great listener
  • Excellent problem-solving skills
  • Conversational skills
  • Multitasking skills
  • Easy to talk too
  • Communication skills
  • Outstanding people skills

Timeline

Drive Thru Director

Chick Fil A
07.2019 - Current

Flow Work/

Burlington
08.2017 - 07.2019

Assistant Teacher

Gilmore Prep
08.2016 - 07.2019

Server/volunteer

Haywood Estates
05.2012 - 07.2015

Associate of Science - Early Childhood Education

Greenville Technical College
Toryreon Gary